Customer Service Admin
3 weeks ago
Essential Duties and Responsibilities:
This full-time position encompasses a variety of duties including, but not limited to, traditional office functions performed in a fast-paced work environment, making travel arrangements and working closely with families that are traveling out of the area for healthcare, detailed reporting, data entry, and creative problem-solving.
· Commitment to customer service excellence
· Supporting members via telephone and email
· Serving as a resource to partner agencies, organizations, and community transportation providers
· Reviewing data for errors or deficiencies
· Compiling detailed reports
Experience:
· Microsoft Office: 2 year (Required)
· Data Entry: 2 year (Required)
· Customer Service: 1 year (Required)
Qualifications:
· Proficiency in Microsoft Office
· Accurate data entry skills and attention to detail
· Excellent verbal and written communication skills
· Ability to plan, organize, and prioritize; and work independently and in a team environment
· Ability to maintain a high level of confidentiality
· Applicant will be required to pass extensive background checks in accordance with state and federal regulations and have a valid driver’s license
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