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Assistant Store Manager- Wolford

2 months ago

Boston, United States Wolford America Full time
Job DescriptionJob DescriptionJob Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

Sales

  • Engage with clients to build sales on the sales floor and achieve monthly sales targets.
  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
  • Achieve assigned sales and KPI targets
  • Daily store business reporting and awareness.
  • Actively develop client book adhering to CRM guidelines and outreach.

Operations

  • Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
  • Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
  • Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
  • Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
  • Safeguard company property and enforce loss prevention standards
  • Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)
  • Monthly commission earning potential 3% of individual sales
  • Health, vision and dental insurance benefits for qualifying full-time employees
  • 401K contribution after applicable company waiting periodJob Summary

    The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

    Responsibilities include but are not limited to:

    Sales

  • Engage with clients to build sales on the sales floor and achieve monthly sales targets.
  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
  • Achieve assigned sales and KPI targets
  • Daily store business reporting and awareness.
  • Actively develop client book adhering to CRM guidelines and outreach.

  • Operations

  • Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
  • Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
  • Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
  • Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
  • Safeguard company property and enforce loss prevention standards
  • Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

  • Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)
  • Monthly commission earning potential 3% of individual sales
  • Health, vision and dental insurance benefits for qualifying full-time employees
  • 401K contribution after applicable company waiting period

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