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Inside Sales Representative
2 months ago
Sales/Customer Service Associate
Talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment.
Sales will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives, understanding customer needs and requirements.
Job functions:
• Generate sales leads
• Prepare quotes, invoices, packing slips using sales software.
• Coordinate with Operations Team and Drivers
• Outside Sales visit potential clients and follow-up
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Go the extra mile to engage customers
• Resolve customer complaints via phone, email, mail or social media
• Work with customer service manager to ensure proper customer service is being delivered.
• Routing qualified opportunities to the appropriate sales executives for further development and closure.
Requirements
• Proven inside sales experience
• Strong phone presence and experience
• Proficient with corporate productivity and web presentation tools
• Proficient with Excel, Quickbooks, Bushive, GPS tracking or other Operations software’s
• Excellent verbal and written communications skills
• Strong Computer Skills
• AR/collections
• Ability to multi-task, prioritize, and manage time effectively
• BA/BS degree or equivalent
Responsibilities
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quotas
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals