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Operations Coordinator

3 months ago

Doral, United States Sp Distribution Llc Full time
Job DescriptionJob Description

Responsibilities:

 

  • Assist with B2B and B2C order fulfillment, including EDI operations, and support the entire order process, from order creation to invoicing and delivery.
  • Provide support throughout the order lifecycle, from order inception and allocation to troubleshooting post-delivery issues.
  • Track past and future orders, updating account holders, and collaborating with sales teams.
  • Monitor order status and inventory levels to ensure timely fulfillment and on-time delivery.
  • Collaborate with the logistic team to coordinate daily shipping operations to avoid cost overruns.
  • Interact daily with customers to address their needs and concerns.
  • Help maintain detailed and summary reports, including but not limited to stock allocation, pending fulfillment/approval orders, chargeback, and claim resolution.

Qualifications:

  • Bachelor’s degree in business or related field
  • Minimum of 3 years related work experience
  • Strong customer-focused mindset
  • Detail-oriented and highly organized with strong analytical skills
  • Excellent verbal and written communication skills
  • Ability to work efficiently in a fast-paced environment
  • Strong PC skills, including Excel, Word, and PowerPoint
  • Strong time management skills
  • Ability to work independently and collaboratively in a team environment
  • Innovative thinking
  • Strong interpersonal skills with the ability to work effectively with all levels of internal leadership and staff
  • Experience with Shopify and Shopify+ is a big plus
  • Hands on experience with NetSuite and EDI knowledge is a very big plus.

Position Details:
Job Type: Full-time in our Doral, FL office. Telecommuting is not an option.
Salary Range: Annual Salary 46K-50K (commensurate with experience)
Ability to commute/relocate: Miami, FL 33178. Reliably commute or planning to relocate before starting work (Required)