Data Entry Representative
3 weeks ago
We are currently seeking a Data Entry Representative in Wixom, MI
Job Summary:
The Data Entry Representative is responsible for supporting distributors and end users regarding software support and data subscriptions while being a company representative and liaison for both distributors and end users.
Hours: Monday – Friday 8:00 am to 5:00 PM IN OFFICE POSITION
Pay: $19.00 - $20.00/HR. DOE Weekly Pay
Position: Full-time, Temp-to-hire opportunity
Duties and Responsibilities:
- First-line support for immediate phone and email response through Fresh Desk ticketing software
- Audit equipment registrations for accuracy of information in preparation for payment to distributors
- Generate and provide lock-up codes, including confirming successful access by customers
- Support the Accounting Department with processing data payments, as needed
- Support customer relations
- Perform other duties or functions as requested by the Software Support/Data Department Supervisor or other authorized personnel
Qualifications and Requirements:
- High School Diploma
- Minimum 3 years of Customer Service/Accounting experience
- Must be proficient with Computers, Microsoft Software
- ERP and ticketing system experience. Salesforce / Freshdesk / LN experience a plus
- Strong data entry skills
- Strong verbal and written communication skills
- Time management and a strong sense of urgency
- Reliable transportation
- Organizational skills
- Ability to adapt to a fast-paced environment
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