Front Desk Agent

2 months ago

Orange Beach, United States Perdido Beach Resort Full time
Job DescriptionJob Description

Work with the most exciting team on the Gulf Coast

At Perdido Beach Resort, our dedicated team of service-focused hospitality professionals is committed to providing exceptional experiences for our guests while making meaningful contributions to our team and community.

We are seeking an enthusiastic professional to join our Front Desk Team. As a Front Desk Agent, you will be the first point of contact for our guests, creating lasting impressions and ensuring their stay is memorable. Your responsibilities will include:

  • Welcoming guests and assisting them with check-in and check-out procedures.
  • Providing hotel and area information over the phone.
  • Processing payments and documenting requests.
  • Delivering outstanding service to all our guests.

Who We are Looking For:

1. Relationship Builder: You excel at creating strong connections and memorable experiences for our guests.

2. Collaborator: You thrive in a work environment that values teamwork.

3. Flexible Availability: You can adapt to the hotel's operational scheduling needs, including night shifts, weekends, and holidays.

4. Continuous Learner: You seek opportunities to gain experience and grow continuously.

5. Effective Communicator: You are proud of your professional communication skills and confident in your ability to quickly master the skills needed for success in this role.

6. Innovative Thinker: You continuously look for ways to elevate and enhance the guest experience.

What We Offer:

  • An opportunity to work with the most exciting hospitality team on the Alabama Gulf Coast.
  • A company that values teamwork, dedication, innovation, and personal growth.
  • Opportunities for continuous learning, professional development, and career advancement.
  • A comprehensive benefits package that includes:
    1. Competitive compensation
    2. FREE lunch or dinner daily
    3. Platinum-level health insurance through Blue Cross and Blue Shield of Alabama at low employee cost
    4. Company-paid vision insurance
    5. 401(k) with immediate eligibility (age 21) including a 5% match
    6. Company-paid life insurance
    7. Company-paid short-term disability insurance
    8. Paid vacations, holidays, and sick/personal leave
    9. Tuition reimbursement of 75% of tuition & books
    10. Discounts on rooms and in all food & beverage outlets
    11. Fun and exciting employee events and award ceremonies each year that highlight team members and their accomplishments
    12. We grant wishes As a Constellation Society Level Donor, our partnership with Make-A-Wish Alabama has helped grant over 20 wishes. Our employees help plan an amazing Wish Reveal party each year.
    13. We give back Our employees volunteer their time in support of our local Christian Service Center serving Baldwin County residents in need.

Apply today to begin a rewarding career with Perdido Beach Resort-The Gulf Coast Paradise

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