Heating & Boiler Supervisor

4 weeks ago


New York, United States P.H. Works, Inc. Full time
Job DescriptionJob Description

Essential Duties: 

  • Oversees the team of boiler installers and boiler/burner service techs 

  • Oversees the coordination and organization of all boiler installation jobs to ensure effective and efficient scheduling 

  • Completes preliminary walkthroughs and site visits to meticulously plan execution of boiler installations 

  • Plans all work-related tasks and logistics for boiler installations to ensure effective and efficient completion of jobs  

  • Answers technical/troubleshooting questions from the techs in the field and assists with their needs 

  • Conducts intermittent site visits to ensure a smooth flow of work and to ensure work is done per code and manufacturer spec 

  • Answers escalated matters with clients on an as-needed basis 

  • Reviews technician notes and material lists to ensure accuracy 

  • Reviews workmanship of technicians to ensure they meet company standards 

  • Addresses all disciplinary issues with technicians on an as-needed basis 

  • Steps into complete heating calls that the other teams cannot get to within the necessary timeframe 

  • Ensure that all after-hours emergencies are covered daily 

  • Other duties as assigned 

Knowledge, Skills, and Abilities:  

  • High proficiency in current DOB plumbing code 

  • Great interpersonal skills 

  • Computer proficiency 

  • Able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established timeframes 

  • Excellent verbal and written communication skills, including ability to effectively communicate with employees and customers 

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service 

  • Able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions 

 


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