Medical Assistant Back/Front Office

4 weeks ago


Long Beach, United States Kim Foot and Ankle Center Full time
Job DescriptionJob Description

Are you someone who wants to build a career in the Medical & Healthcare Industry?

Our medical center is looking for an experienced and passionate certified medical assistant who has experience working with a back office and front office medical team. If you’re someone who loves to help people and make a difference in people’s lives and health, then we want to hear from you

WHAT YOU'LL DO- Essential Duties & Responsibilities

  • Assists doctor in back-office procedures/duties as needed
  • Prepare patient examination rooms
  • Wash and Autoclave instruments
  • Provide patient-focused care for patients by greeting and assisting them on the phone or in person.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Ensure that authorization is complete for the patient visit
  • Document in EMR any changes in patients’ conditions since the last visit
  • General knowledge of healthcare insurance and terminology.
  • You will verify completeness of medical records by reviewing previously ordered studies or documentation, ensuring that documents are placed in the appropriate location within the record if using paper records.
  • Verifies patient information and insurance eligibility; collects payments.
  • Experience with authorizations and HMO insurances.
  • Provide patient-focused care for patients by greeting and assisting them on the phone or in person.
  • Schedule and confirm appointments, maintain records, and facilitate the smooth running of the front office.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Ensure that all necessary diagnostic studies and reports are available for the provider to review.
  • Document in EMR any changes in patients’ conditions since the last visit.
  • Answer phone calls, screen, direct and take messages.
  • General knowledge of healthcare insurance and terminology

YOU'LL LOVE THIS JOB IF YOU'RE

  • A team player with a positive attitude. You’re open-minded and love to hear feedback.
  • Dedicated and fast-moving. You’re known to operate with urgency, focus, and discipline.
  • Adaptable and ambitious. You will enthusiastically take on other assignments as needed to support your team
  • Have great communication skills and a professional and mature demeanor.

Must Have:

  • Back-office/Front office experience is a MUST
  • Podiatry knowledge (Preferred)
  • Experience handling medical equipment
  • Experience with EMR (Electronic medical records)
  • Experience with Google Drive, Microsoft Office, DrChrono, or any medical records keeping software.
  • Experience with customer service.
  • Organization Skills
  • Experience with computers and automated scheduling.
  • Experience with medical office procedures and ability to respectfully handle dissatisfied patients.
  • Knowledge of standard office machines including copier, fax, multi-line telephone and printers
  • Candidates MUST have prior experience of being a medical assistant.
  • Must be bilingual in Spanish


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