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Desktop Technician

4 months ago

Plano, United States Dallas Full time
  • Duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. May also serve other IT department roles such as ensuring that all of the computers in their company's network are backed up, safe and secure. May also deploy security updates to all the systems in their companies' servers and computers to make sure they are never compromised. May be required to show staff members how to use their company's computer programs and networks and how to adhere to security standards.
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users. Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components. Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
  • Job will entail the support of remote customers, sending out break fix equipment.
  • Imaging computers. Boxing and unboxing of equipment and onsite support duties as needed.
  • Opportunity to extend engagement after the initial 6 months.

Skilled in troubleshooting windows based issues. Advanced knowledge of service now. Knowledge of the Gsuite applications. Experience with leading and contributing to projects. Ability to lift more than 50 pounds and comfortable with standing for long periods of time.

  • This is a 100% Onsite role.
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users. Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components. Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
  • Job will entail the support of remote customers, sending out break fix equipment.
  • Imaging computers. Boxing and unboxing of equipment and onsite support duties as needed.
  • Opportunity to extend engagement after the initial 6 months.