Warehouse Associate
1 month ago
First Team has Warehouse Associate and Customer service positions available in the La Vergne area. This company specializes in refurbishing damaged & returned guitars and music equipment. Once the guitars have gone through the technicians, paint shop, and quality audit they sell both direct to consumer and wholesale to consumers and music shops across the nation. If you are a professional or hobby guitarist, this may be the job for you
Schedule: Mon - Fri 7:30am – 4pm
Duties:
Warehouse Associate:
Packing and shipping guitars and guitar products
Assisting with loading & unloading trucks by hand, sit-down forklift, stand up forklift.
Following instruction to fulfill daily outbound shipping needs
Maintaining and assisting in warehouse housekeeping duties
Understand and following all warehouse safety rules
Physical Requirements:
Warehouse & Receiving:
Standing
Walking
Stooping
Kneeling
Bending
Must be able lift up to 50 lbs regularly
Duties: Customer Service
Candidates must be able to communicate effectively in English.
No background requirements
No drug screen requirements
Requirements:
Answering customer inquiries via phone, email, and chat
Assisting customers with product information
Process orders, returns, and exchanges of purchased products
Resolving customer complaints
Accurate data entry
Must have strong written and verbal communication skills
Customer service oriented
Sitting for extended period of time
Repetitive finger and hand movement
Ability to lift up to 30 lbs occasionally
Walking
Responsibilities:
Listing guitars and accessories accurately on online market places
Drafting informational and accurate listings for all products
Accurate data entry
Ability to communicate effectively with operations team and within department
Strong computer/internet/research skills
Requested personality:
Attention to detail (Critical – working with many different models, brands, etc.)
Timely, prompt, and reliable (Critical – promptly start at 7:30am)
Positive & proactive attitude
Ability to follow instruction and communicate effectively
Ability to work in a team oriented environment
Any knowledge of instruments or musical equipment is a plus
Attire: Closed toe/closed heel shoes, T-shirt, Jeans shorts (appropriate length). No holes, tears or profanity.
Environment: Warehouse – Climate controlled
Benefits once converted:
Medical/Dental/Vision
Employee discount on all merchandise
Health Savings Account
401 K with 3.5% company match
Eligibility for sick time and PTO.
Company DescriptionFirst Team helps our clients achieve their goals by providing them with a flexible and qualified workforce that scales to meet their needs while providing genuine career opportunities to our candidates.Company DescriptionFirst Team helps our clients achieve their goals by providing them with a flexible and qualified workforce that scales to meet their needs while providing genuine career opportunities to our candidates.
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