Customer Service

3 weeks ago


Bedford, United States M & D Mower and Appliance Full time
Job DescriptionJob Description

M & D Mower is a locally owned business that specializes in the service and sales of replacement parts for Outdoor Power Equipment. Through our eCommerce site and retail walk-in business we have a strong following for customer service. M & D stocks, sells, and services new equipment and is also an Authorized Service Center for many national brands.

Customer Service duties will include answering phones and checking the status of orders for customers. Other duties will include assistance with daily paperwork, data-entry, tracking of orders, completing refunds, warranty claims and repair management and any other tasks deemed necessary during the course of the day. Training will be provided to learn the other positions in M & D, product lines, how to research products and about the other services provided by M & D.

Primary Duties

  • Answering phones and assisting customers with their needs, transferring calls or taking messages for return calls
  • Managing warranty claims and normal service tickets
  • Assisting in processing daily paperwork from order picking and inventory updates
  • Processing customer refunds on a bi-weekly basis
  • Assist with daily order processing in the Interchange system
  • Assigning shipping information to 3rd-party selling sites where necessary
  • Assist with printing monthly reports

Other responsibilities may include

  • Printing labels for inventory items
  • Helping to ensuring the office is properly equipped with supplies
  • Writing service orders and sales orders at customer counter
  • Keeping sales documents / diagrams current

Qualifications

  • Able to lift up to 40 lbs
  • Task oriented and able to work within time constraints
  • Familiarity with email client software such as MS Outlook and Gmail
  • Microsoft Office product knowledge is beneficial
  • Customer oriented, friendly, and courteous

  • Customer Service

    2 weeks ago


    Bedford, United States Mount Family Group, LTD Full time

    WESTAFF IS HIRING A Customer Service Representative IN OUR BEDFORD, NH OFFICE! Have you ever wanted a role where you can make a difference in changing people's lives by matching the right person to the right job? If so, then this could be the right position for you! Due to our growth, Westaff in Bedford, NH is looking for someone to join our team as a...

  • Customer Service

    1 week ago


    Bedford, United States Mount Family Group, LTD Full time

    Job DescriptionJob DescriptionSalary: $19WESTAFF IS HIRING A Customer Service Representative IN OUR BEDFORD, NH OFFICE!Have you ever wanted a role where you can make a difference in changing people's lives by matching the right person to the right job?  If so, then this could be the right position for you!  Due to our growth, Westaff in Bedford, NH is...


  • Bedford, United States Mainely Grass Holdings LLC Full time

    Job Type Full-time Description Join the premier Lawn Care provider in New England and work with a team that is dedicated to providing superior service and an unparalleled experience to customers throughout Maine, Massachusetts, and New Hampshire. As the leading Lawn Care Provider in New England, we take pride in delivering exceptional service and fostering...


  • Bedford, United States Mainely Grass Holdings LLC Full time

    Job Type Full-time Description Join the premier Lawn Care provider in New England and work with a team that is dedicated to providing superior service and an unparalleled experience to customers throughout Maine, Massachusetts, and New Hampshire. As the leading Lawn Care Provider in New England, we take pride in delivering exceptional service and fostering...


  • Bedford, United States Leonards Music Full time

    Overview: **Responsibilities**: - Handle inbound and outbound customer calls professionally and courteously - Assist customers with inquiries, concerns, and product information - Provide accurate information regarding products and services - Utilize phone and computer systems to input data accurately - Identify and escalate priority issues - Maintain...


  • Bedford, United States EverStaff Full time

    Job DescriptionWe are looking for a Senior-level Customer Service Representative for a client in Bedford Heights! Direct Hire opportunity with room for advancement! Shift: Monday through Friday - Evening shift 3pm-12am Pay: $22-$24/hr depending on experience Responsibilities: Dispatch orders assigned to you within customer Manage daily workload report:...


  • Bedford, United States Thoroughbred Express Full time

    Job DescriptionJob Description*Full Time and Part Time positions available*Position Summary Customer:Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes. Key Duties and Responsibilities: Focus on providing a positive customer experience. • Carry out...


  • Bedford, United States Thoroughbred Express Full time

    Job DescriptionJob Description*Full Time and Part Time positions available*Position Summary Customer:Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes. Key Duties and Responsibilities: Focus on providing a positive customer experience. • Carry out...


  • Bedford, United States Staffing Solutions Enterprises Full time

    Order Entry/Customer Service Specialist $20/hr Bedford, OH Onsite Contract to Hire We are seeking a dynamic customer service representative to assist with order entry and general administrative work by following through with customers and clients. Please see below. An Order Entry Specialist is responsible for processing orders and maintaining customer...


  • Bedford, United States Staffing Solutions Enterprises Full time

    Job DescriptionJob DescriptionOrder Entry/Customer Service Specialist$20/hr Bedford, OHOnsiteContract to Hire We are seeking a dynamic customer service representative to assist with order entry and general administrative work by following through with customers and clients. Please see below. An Order Entry Specialist is responsible for processing orders and...


  • Bedford, United States Staffing Solutions Enterprises Full time

    Order Entry/Customer Service Specialist $20/hr Bedford, OH Onsite Contract to Hire We are seeking a dynamic customer service representative to assist with order entry and general administrative work by following through with customers and clients. Please see below. An Order Entry Specialist is responsible for processing orders and maintaining customer...


  • Bedford, United States Three Wire Systems Full time

    **You must live within 1 hour commute to either Ebensburg, PA or Bedford, PA** This is a remote position that requires on-site training for the first 4 weeks in either our Bedford, PA location or our Ebensburg, PA location MyAdvisor/VetAdvisor care coordination program provides expert care for those that serve others. From behavioral health to career...


  • Bedford, United States Allstate Insurance Agency - Tyler Burchfield Full time

    Job DescriptionJob DescriptionBenefits Of Joining Our TeamGreat Schedule (Monday-Friday)Generous Base Pay + Incentive OpportunitiesPaid Time OffPaid HolidaysPaid Training and EducationCommunity InvolvementFriendly and Professional Work EnvironmentAbout Burchfield Insurance AgencyWe are a tenured agency with over 10 years experience specializing in personal...


  • Bedford, United States Allstate Insurance Agency - Tyler Burchfield Full time

    Job DescriptionJob DescriptionBenefits Of Joining Our TeamGreat Schedule (Monday-Friday)Base Pay + Monthly Incentive OpportunitiesPaid Time OffPaid HolidaysPaid Training and EducationCommunity InvolvementFriendly and Professional Work EnvironmentAbout Burchfield Insurance AgencyWe are a tenured agency with over 10 years experience specializing in personal...


  • Bedford, United States Allstate Insurance Agency - Tyler Burchfield Full time

    Benefits Of Joining Our TeamGreat Schedule (Monday-Friday)Generous Base Pay + Incentive OpportunitiesPaid Time Off Paid HolidaysPaid Training and EducationCommunity InvolvementFriendly and Professional Work EnvironmentAbout Burchfield Insurance AgencyWe are a tenured agency with over 10 years experience specializing in personal Auto and Homeowners...


  • Bedford, United States Allstate Insurance Agency - Tyler Burchfield Full time

    Benefits Of Joining Our TeamGreat Schedule (Monday-Friday)Generous Base Pay + Incentive OpportunitiesPaid Time Off Paid HolidaysPaid Training and EducationCommunity InvolvementFriendly and Professional Work EnvironmentAbout Burchfield Insurance AgencyWe are a tenured agency with over 10 years experience specializing in personal Auto and Homeowners...


  • Bedford, United States Domino's Pizza Full time

    Description Domino's Pizza is hiring immediately for Customer Service Representatives to join their team at their store located at: 1605 M Street, Bedford, IN, 47421 Part time, permanent positions are available! We are hiring multiple people for this role! We are searching for qualified Customer Service Reps with personality and people skills. We're growing...


  • Bedford, United States Domino's Pizza Full time

    Description Domino's Pizza is hiring immediately for Customer Service Representatives to join their team at their store located at: 1605 M Street, Bedford, IN, 47421 Part time, permanent positions are available! We are hiring multiple people for this role! We are searching for qualified Customer Service Reps with personality and people skills. We're growing...


  • Bedford, United States New Age Logistics Full time

    Summary:The individual in this role should be familiar with inventory management systems and shipping platforms someone who can generate and analyze reports that will help us optimize our fulfillment operations. He/she should be able to work both independently and collaboratively with numerous teams. The ideal candidate is exceptionally detail-oriented and...


  • Bedford, United States Food Lion Full time

    Address: USA-VA-Bedford-1515 Longwood Ave. Store Code: Store 00249 Front End (7208036) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...