Office Coordinator

3 weeks ago

Carpinteria, United States Quest Staffing Services, Inc. Full time
Job DescriptionJob Description

Office Coordinator:

Position Profile

The Office Coordinator can be the first point of contact for the external/internal customers and is responsible for creating an exceptional experience by turning each interaction into a meaningful and lasting connection. This position is responsible for directing all incoming company calls to appropriate company personnel and the processing of all incoming mail and faxes. This position is also responsible for general administrative duties. With the assistance of the Human Resources Team this position will plan all Employee Events. As directed, assists Human Resources and other departments with general, basic, business paperwork processing and special projects.

Knowledge & Experience

  • Superior phone etiquette
  • Excellent communication skills (written and verbal)
  • Ability to direct calls to the appropriate people in a timely manner
  • Strong Multi-tasking skills
  • Ability to learn simple office tasks and use of equipment
  • Excellent computer skills
  • Event coordination & support
  • Above average courtesy and tact when dealing with others
  • Ability to read, speak and write English
  • Requires flexibility and open-mindedness to changing needs
  • Able to manage projects independently

What you’ll do:

  • Answers and direct incoming calls ensuring that all calls are transferred to the appropriate parties in a courteous and efficient manner
  • Greets and helps visitors and employees with courtesy and professionalism
  • Takes care of incoming and outgoing mail
  • Performs various duties with regards to shredding process
  • Maintains and orders office supplies
  • Updates extension list, employee phone numbers and employee birthday list monthly
  • Assists with all Company related events as needed (including pre-planning and during event)
  • Responsible for all donation requests and processes donations
  • Keeps HR closet orderly
  • Performs other duties as required by HR
  • Maintains the Digital Bulletin Board for HR and works with Brand department regarding other posts on larger Digital Board • Weekly updates emergency alert system
  • Assist HR Team with initiatives and program roll outs (Example. Corporate Games, Gym Orientation, Alternative Transportation Program, raffles, contests and give aways)
  • Produces monthly HR Newsletter and other flyers for department announcements
  • Plays key role in company evacuations and other emergencies
  • Manages employee Vending machines
  • Support continuous improvement within the department and company to foster an atmosphere of service excellence and Quality
  • Aids with special requests or projects originating from other departments within the company with approval of HR Manager/Dir. of HR
  • Ensure that HR information is maintained in a confident and proper manner

Performance Measurements:

  • Punctuality and attendance is critical
  • The ongoing transfers of calls to the correct person or department
  • Attitude and courtesy shown to company personnel and visitors
  • Ability to correctly distribute mail
  • Ability to or capability to handle various assignments
  • Professional attire

Leadership Principles:

And finally, company has put forth a set of governing principles. If values govern behavior, principles govern consequences, and we’ve established four principles to provide the entire organization with a set of hierarchical direction for decision making. First and foremost, as a leader at our company, you are the Brand. Be proud of it and protect it. Second, People are our company’s most valuable asset. Our decisions should always reflect this. Third, Safety is our first priority. Zero lost-time accidents is not a goal, it’s an expectation. And last but not least, we strive for Excellence in everything we do

 

 

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