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Customer Service/Merchandiser Associate

2 months ago


Phoenix, United States Grand Home Holdings Inc Full time
Job DescriptionJob DescriptionDescription:

The customer service/merchandiser is responsible for providing effective customer service for all internal and

external customers by using excellent, in-depth knowledge of the company. Other responsibilities include offloading

stock deliveries, processing work orders, and packaging orders for distribution.

Requirements:
  • Offer a friendly greeting, and a sincere smile, and make eye contact with customers.
  • Answers questions from customers or individuals on how a product operates or directs them to the person able to assist them.
  • Types quotes and maintains files for all quotes that are processed.
  • Maintains customer name and address database.
  • Locate and extract merchandise from shelves and storage areas.
  • Confirm merchandise information matches that of the work order.
  • Inspect the merchandise for damage, flaws, and irregularities.
  • Pack merchandise for delivery.
  • Transport packed items to the delivery trucks.
  • Unload trucks
  • Other duties as assigned.
  • Problem Solving/Analysis.
  • Time Management.
  • Communication Proficiency.
  • Teamwork Orientation.
  • Reading and interpreting written work orders
  • Ability to stand for long periods
  • Strong attention to detail
  • Ability to lift heavy objects (up to 50lbs)