Office Manager

3 weeks ago

Missouri City, United States Santhoff Plumbing Company Full time
Job DescriptionJob Description

Santhoff Plumbing is a small, family-owned company looking for a driven and detail-oriented office manager who is looking for a stable, long-term position at a company where you aren't just a number. We are a laid-back company that believes in doing things right the first time, having a good work/life balance, and that people come first. We need an office manager that is eager to take on responsibilities, enjoys problem solving, takes pride in a job well done, and manages with integrity and respect.

The office manager wears multiple hats and plays a vital role in ensuring that the day-to-day operations run smoothly and efficiently. You are the go-to person and the liaison between staff and upper management. A successful office manager must have the ability to function as a part of a team and be able to think creatively and critically.

Job Responsibilities

  • Use QuickBooks Online to manage, maintain and process all accounting functions
  • Manage administrative processes on plumbing jobs, reviewing and finalizing job details, debriefs, follow ups, and invoicing, etc.
  • Investigate and reconcile GPS tracking with punched hours, calculate hours and bonuses, and other miscellaneous functions as required for payroll
  • Compile job costing and job profitability reporting for management
  • Manage and maintain an accurate customer and vendor data base
  • Handle human resource requests as needed
  • Answer calls/emails from customers, suppliers, technicians, subcontractors, and intercompany personnel
  • Manage plumbing permits, insurance, and licensing required
  • Schedule and dispatch jobs/plumbers accurately and efficiently
  • Interface with technicians, inspectors, subcontractors, city and county officials, and customers
  • Organize record-keeping systems including filing, protecting, accessing, and destroying of documents
  • Supervise, direct, and monitor the performance of other clerical employees
  • Maintain and create office policies and procedures
  • Create, type, and distribute internal and external correspondence
  • Order office supplies and assist in upkeep of office equipment
  • Directly and by supervising others, support one or more of the following areas: office technology, office supplies, telephone systems and equipment, facilities maintenance, general office accounting, and/or human resources administration
  • Plan and execute company events and travel, including business events, team building events and other miscellaneous employee gatherings
  • Hire, terminate, and train personnel in areas of responsibility
  • Offer suggestions and solutions on improving efficiency of general office procedures
  • Perform other duties as assigned​​​​​

Job Qualifications

  • 5-10 years related experience. Plumbing industry experience/knowledge is a plus
  • Good computer skills with working knowledge of business software applications.
  • Strong organizational and analytical skills with fanatical attention to detail.
  • Proficiency in QuickBooks Online, Microsoft Office and other computer programs.
  • Professionalism, dependability, integrity, and trustworthiness combined with a positive attitude.
  • Excellent written and verbal communication skills required.
  • Self-motivated, with the ability to prioritize and complete multiple projects and tasks.
  • Puts forth a courteous, friendly, and can-do attitude.

Knowledge & Skills

  • Strong interpersonal skills and an ability to communicate effectively in person, in writing, and by phone.
  • Excellent customer service skills, with a positive and supportive approach.
  • Attention to detail and thoroughness in completing assigned duties.
  • Problem solver who can take initiative and set priorities while being flexible and drive project to completion.
  • Highly organized and able to handle multiple projects with a high volume of general requests and interruptions.
  • Collaborative style, combined with the ability and desire to work in a team-based environment.
  • Adept at navigating complex environments with evolving priorities and communication plans.
  • Ability to proofread agreements, contracts, correspondence, etc. and prepare for approvals.
  • Experience in the construction/plumbing industry is preferred but not required.
Company DescriptionSanthoff Plumbing has been family owned and operated since 1974 and we still believe in serving people "the old fashioned" way. We genuinely value and appreciate our employees and do our best to have an environment that is built around integrity, compassion, and quality. We know that we couldn't offer the quality services we do without our excellent team of employees. We offer excellent pay, great benefits, and a positive, laid-back work environmentCompany DescriptionSanthoff Plumbing has been family owned and operated since 1974 and we still believe in serving people "the old fashioned" way. We genuinely value and appreciate our employees and do our best to have an environment that is built around integrity, compassion, and quality. We know that we couldn't offer the quality services we do without our excellent team of employees. We offer excellent pay, great benefits, and a positive, laid-back work environment

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