Entry Level Systems Support Technician
2 weeks ago
The ideal candidate will have familiarity with some or all of the following:
- Microsoft products
- Basic system administration
- Fundamental hardware and software experience
- Windows-based and generalized networking
- Working in a professional photography lab
- DP2 production software
Successful candidates will display these work characteristics:
- Must have a positive attitude, desire to learn, and effectively communicate with other members of the company.
- Will be involved in various aspects of hardware, software, employee support and programming for the organization. The position is broad and offers many learning experiences.
- Strong attention to detail, organizational and multitasking skills, with the ability to adapt to changing priorities.
- Strong analytical and problem-solving abilities required to identify system and programming issues and subsequently devise solutions.
- An Associates degree or higher in computer science or a related field is preferred. [Compensation will be based on education and experience.]
Job Duties
- Learning/understanding many facets of industry-specific production workflows and backend systems.
- Provide assistance to employees within the department, technical support to other departments as well as operational support in times of crisis or during peak time frames.
- Follow IT/software development policies and procedures, including internal communication/notifications, using, creating and updating system documentation, implementing and upholding best practices, etc.
Requirements
- High school diploma required, college experience or degree preferred.
- Clear interpersonal communication skills required, both verbal and written.
- Ability to understand and utilize technical tools, i.e., project management software and office productivity products.
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