Diesel Engine Trainer

3 weeks ago

Orlando, United States Vitus Search Group Full time $90,000 - $110,000
Job DescriptionJob Description

We are seeking a highly skilled and motivated Diesel Engine Trainer to join our team in Orlando, FL

Full Time, Full Benefits Up to $110K/yr., Based on experience

***The position requires up to 70% travel***

***Must have Experience as an instructor with Diesel applications***

The Automotive Diesel Technical Trainer is responsible for the development of technical training material, delivering classroom training, managing our company's Learning Management System, troubleshooting, providing advice and guidance, analytical evaluations, reports, and information for internal and external customers, and answering Call Center calls to troubleshoot customers vehicle issues.

Duties:

  • Develop training curriculum for Service Center internal technicians on all aspects of Motorcoach buses.
  • Create schedules and present training to regional Service Center technicians across North America.
  • In conjunction with Management, a training curriculum can be installed in the Learning Management System (LMS) for tracking, scheduling, and refreshers.
  • Ensures that employees who participate in technical training receive training credit in the LMS.
  • Works with Operations Manager to meet internal training needs for technicians.
  • Investigate, analyze, track, and report on issues, and provide recommendations, suggestions, and comments in response to customer questions and concerns as they relate to company's products in a timely manner.
  • Comply with all company policies and procedures.
  • Manage customer relations between our company and Vendors.
  • Review internal and external customer preventive maintenance practices & procedures.
  • Serve as a troubleshooter and technical advisor for questions, issues and warranty concerns related to products sold and supported by our company.
  • Participate in and successfully complete annual training requirements to maintain current and up–to–date knowledge on all aspects of company's products.
  • Interact with internal and external customer upper management.
  • Provide technical support, information, and training for assigned customer and Service Center regionally and across North America.

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