Technical Trainer

3 months ago


Chicago, United States RemX Full time
Job DescriptionJob Description

RemX is seeking a Customer Technical Trainer in the Chicago area to instruct customers on our CNC-based high-precision equipment. The ideal candidate will have a strong technical, mechanical, and electrical background, along with excellent communication skills.

 

** $65K - $75K annual salary plus, full benefits, OT, 401(k) match up to 4%, life insurance, annual bonus, PTO, full training provided **

 

The Position:

  •  Develop technical, mechanical, and troubleshooting skills to meet organizational needs.
  • Acts as a crucial liaison between the company and its customers, ensuring high levels of customer satisfaction.
  • Conduct technical training programs according to organizational requirements.
  • Prepare training materials and execute training sessions, webinars, and workshops.
  • Conduct technical training programs according to organizational requirements.
  • Track and evaluate the results of training programs.
  • Deliver standard and customized training based on customer needs.
  • Maintain proficiency with all company products and ensure the training area is well-organized.
  • Conduct basic and advanced training classes for clients, both in-house and online.
  • Collaborate with the Customer Technical Training Supervisor to update training guidelines and support Help Desk activities.

 

The Company:

  • 30+ year-old OEM manufacturing company of high-precision machinery particularly in the CNC, automation, fabrication, and grinding industries.
  • Work/life balance, great company culture, employee focused company that prides themselves in how well they take care of their people.
  • Become part of a team-focused technical group that values collaboration and teamwork.
  • Excellent compensation - $65K - $75K annual salary plus, full benefits, OT, 401(k) match up to 4%, life insurance, annual bonus, PTO, full training provided.

 

Qualifications:

  • High School Diploma
  • Professional certification (CPTM preferred) or 2-3 years of related training experience.
  • Proficiency in MS Office and the ability to read blueprints and technical diagrams.
  • Willingness to travel 20% for trade shows, client site visits, and future machine installations.
  • Excellent communication, organizational, and time-management skills.
  • Knowledge of modern training techniques and tools in technical subjects.
  • Capable of installing, assembling, and testing new machinery efficiently
  • Experience as a technical trainer is preferred.

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