Jr. Client Success Sales Representative

2 weeks ago

Scottsdale, United States Cardone Enterprises Inc Full time
Job DescriptionJob Description

About the Company:

Grant Cardone Enterprises (GCE) is the world leader in education, consulting, and management for small businesses around the world. Founded by renowned business expert, Grant Cardone, Grant Cardone Enterprise has helped small businesses grow and scale for over 30 years. Cardone's strategies are taught through online programs, workshops, one-on-one coaching, and large scale events.

Thanks to his 3 decade track record helping over 2 million businesses 10X their revenues, the Grant Cardone Enterprises empire now spans Business Education, Investment, Private Equity, Philanthropy, and Technology Development.


Job Description:

This is an upbeat environment where our mission is to help others get to the next level in their personal and professional lives. We are looking for team members that will embrace and fit that culture.

The purpose of the Jr. Client Success Representative role is to manage the redemption process for clients who have purchased a ticket to an upcoming event. In addition, while dealing with existing clients the Jr. Client Success Representative will also create additional ticket sales and upgrades to existing orders. The Jr. Client Success Representative works with the Sales, Finance, and Events teams in order to successfully book clients for upcoming events and confirm their attendance.


This is full-time Monday to Friday 8:20am - 6pm, Saturday 8am -12pm and OT for events on some weekends

Compensation: $18/hour + Uncapped Commissions


Responsibilities:

  • New event ticket sales to fill up company events.
  • Redemptions of tickets that clients have purchased to multiple events ensuring a high show rate to company events.
  • Updating internal systems so we have accurate information about how many tickets have been sold, redeemed, and confirmed to attend.
  • Acts as the scheduling contact for a clients after the purchase, and provides expectations of the booking process.
  • Keeps accurate data in the CRM on client communication and situations.
  • Manages a ticketing email inbox to answer client requests and concerns as quickly as possible.
  • Represents the 10X Cardone culture consistently and overdelivers for client needs.
  • Learns Grant Cardone’s content in order to inform clients on events and topics that will be taught at Cardone events.


Requirements:

  • Sales experience not required.
  • Great attitude.
  • Able to use multiple technology platforms.
  • Desire to help others.
  • Competent problem solver.
  • Technical aptitude with the ability to learn software programs.
  • Experience with Google Drive, Sheets, and Docs is a plus.
  • Experience with HubSpot a plus.
  • Positive attitude and confidence.
  • Above average written and verbal communication skills.
  • Computer software skills including Microsoft Office, Google Suite and Mac operating systems.


Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.


Hours : Monday through Friday 8:20am-6pm & Saturday 8am-12pm, with Overtime requirements on some weekends for events.

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