SVP, Commercial Insurance Agency Client Service MNN9571
3 weeks ago
About the Role
As SVP, Commercial Insurance Agency Client Service you hold a critical management position at one of Atlanta’s premier independent, privately held insurance brokers. A multi-faceted position, you direct administrative and client service teams which requires strong leadership and management expertise. You develop and implement the strategic vision for the client service function. You are keenly aware of the daily happenings within the service team, and at times dig right into the thick of important, critical issues, including at times key relationships you personally manage as the Account Executive.
Duties & Responsibilities
- Oversee talent development with involvement in recruitment, hiring, mentoring, training, continuing education, and career pathing.
- Lead Client Service Weekly Team meetings. Discuss strategies for new business and renewals and share market intel.
- Be a technical resource to ensure each team’s needs are met (i.e. questions on coverage, how to approach an issue, problem solving a client concern, etc.).
- Develop a “Best in Class” client service platform. Use technology to ensure efficient workflows and streamline communication between the service team, producers, and executive leaders.
- Build metrics and set benchmarks to measure client service quality and account retention.
- Participate in strategic planning initiatives. Communicate updates and results on key initiatives. Work with key leaders in Human Resources and Operations on employee performance and management issues.
Skills & Experience
Minimum of ten (10) years of commercial property and casualty insurance industry experience. Prior management experience is required.
Job Specs
At its core this role is a Client Service Leader who supports teams of client executives, client advisors, and support specialists to ensure the needs of clients are met in a timely and accurate manner. The agency is Atlanta based with ambitious growth goals. Your attention to detail, relationship development, team building, technology utilization, and account retention helps the agency continue its upward trajectory. Under your careful tutelage employees will grow deeper in their insurance knowledge, pursue career goals, and grow the business through enhancements in cross selling and referrals.
Company DescriptionCapstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.Company DescriptionCapstone Search Group is an insurance recruiting firm that offers creative, unique staffing solutions for the insurance industry Our clients include insurance companies, agencies, brokers and intermediaries. Our goal as insurance recruiters is to help insurance organizations identify, attract and retain experienced talent that impacts immediate openings and promotes future growth. We offer Direct Hire (Contingency Search, Engaged/Retained and Recruitment Process Outsourcing [RPO]) and Contract Solutions (long-term contract, 1099 and temp-to-perm). We work nationally with expertise that spans top executives, middle management and technical level positions. We are committed to providing recruiting services of the highest degree of confidentiality, professionalism and integrity.-
Commercial Lines Client Manager
3 weeks ago
Atlanta, United States Snellings Walters Insurance Agency Full timeThis role requires management of a book of commercial insurance business; responsible for servicing, managing, retaining, and growing a high volume of accounts.Responsibilities include, but are not limited to:Marketing New/Renewal Business: Gathering information as needed, completing applications in the Management System Applied (EPIC), creating a...
-
Commercial Lines Client Manager
2 months ago
Atlanta, United States Snellings Walters Insurance Agency Full timeThis role requires management of a book of commercial insurance business; responsible for servicing, managing, retaining, and growing a high volume of accounts.Responsibilities include, but are not limited to:Marketing New/Renewal Business: Gathering information as needed, completing applications in the Management System Applied (EPIC), creating a...
-
Commercial Lines Client Manager
2 months ago
Atlanta, United States Snellings Walters Insurance Agency Full timeThis role requires management of a book of commercial insurance business; responsible for servicing, managing, retaining, and growing a high volume of accounts.Responsibilities include, but are not limited to:Marketing New/Renewal Business: Gathering information as needed, completing applications in the Management System Applied (EPIC), creating a...
-
Commercial Lines Client Executive
7 days ago
Atlanta, United States Mallory Agency Full timeCommercial Lines Client ExecutiveImagine this, you land a position with an insurance agency that’s been around since 1907, except there’s nothing old or traditional in their approach. You wanted a place where you can utilize your skills and continue to learn and grow with some of the best in the business, and you found it. On top of that, you get to be...
-
Commercial Insurance Sales Executive
3 weeks ago
Atlanta, United States Arrowhead Insurance Full timeThe Commercial Insurance Sales Executive isn’t a normal insurance job. Let’s face it. There are a lot of stereotypes about a career in insurance (especially that junk about 100% commission jobs). That’s not Arrowhead! We are a fast paced, exciting, ‘change agent’ culture where you can build a client portfolio AND recurring income opportunities that...
-
Commercial Insurance Sales Executive
4 weeks ago
Atlanta, United States Arrowhead Insurance Full timeThe Commercial Insurance Sales Executive isn’t a normal insurance job. Let’s face it. There are a lot of stereotypes about a career in insurance (especially that junk about 100% commission jobs). That’s not Arrowhead! We are a fast paced, exciting, ‘change agent’ culture where you can build a client portfolio AND recurring income opportunities that...
-
Life Insurance Agency Builders
6 days ago
Atlanta, United States Griffin Agency Full timeJob DescriptionJob DescriptionWho We Are:We are an insurance technology and distribution platform that is transforming the industry. We have developed a paperless, data driven underwriting process that allows us to issue policies in less than one minute. We are one of the top distributors of digital life insurance policies in the world. We have an in-house...
-
Atlanta, United States BRP Group, Inc. Full timeTanner, Ballew & Maloof, Inc. is an Independent Commercial Insurance Agency in Atlanta, Georgia. Formed in 1993, TBM works primarily with Middle Market and Large Businesses that can benefit from a more focused risk management approach to insurance. Our Account Executives and Account Managers are hand-picked from our industry for their experience, knowledge...
-
Insurance Agency Owner
2 hours ago
Atlanta, United States Agency & Agent Staff Full timeBusiness owner. Community leader. Protector of dreams. That's what makes an American Family Insurance Agency Owner. It's a highly rewarding opportunity that allows you to create financial stability while making a positive impact on our customers' lives. If you're looking for a chance to build a business and own your future - we're interested in you! Apply...
-
Atlanta, United States Baldwin Risk Partners Full timeTanner, Ballew & Maloof, Inc. is an Independent Commercial Insurance Agency in Atlanta, Georgia. Formed in 1993, TBM works primarily with Middle Market and Large Businesses that can benefit from a more focused risk management approach to insurance. Our Account Executives and Account Managers are hand-picked from our industry for their experience, knowledge...
-
Atlanta, United States Baldwin Risk Partners Full timeTanner, Ballew & Maloof, Inc. is an Independent Commercial Insurance Agency in Atlanta, Georgia. Formed in 1993, TBM works primarily with Middle Market and Large Businesses that can benefit from a more focused risk management approach to insurance. Our Account Executives and Account Managers are hand-picked from our industry for their experience, knowledge...
-
Insurance Agency Claims Specialist MNN9572
1 month ago
Atlanta, United States Capstone Search Group Full timeJob DescriptionJob DescriptionAbout the RoleThe Insurance Agency Claims Specialist is responsible for claims handling for an Atlanta based insurance agency’s property and casualty portfolio. You support the sales and service teams along with the senior claims leader with the ultimate goal of increasing client satisfaction and retention. There is growth,...
-
Insurance Agent Sales
1 month ago
Atlanta, United States Haven Insurance Group Full timeJob DescriptionJob DescriptionInsurance Agent (Producer)Company Overview:If you are looking to further your career in the insurance industry, make good money, and would like to:1. Have more autonomy and flexibility in your job2. Have the ability to provide products that are the best fit for your customer3. Be a part of an...
-
Senior Invoicing Specialist
3 weeks ago
Atlanta, United States USI Insurance Services Full timeUSI Insurance Services is hiring a remote Senior Commercial Lines Invoicing Specialist! Candidates for this role must reside in North Carolina, South Carolina, or Georgia. General Description: Support commercial lines account management team with complex invoicing activities for assigned region. Resolve any associated accounting discrepancies....
-
Personal Lines Client Assistant
7 days ago
Atlanta, United States Snellings Walters Insurance Agency Full timeThis candidate will act as a liaison, provide account support, answer coverage questions, and resolve any emerging problems they might face with accuracy and efficiency. Work with Client Managers committed to best in industry customer service by Identify and assess customers’ needs to achieve satisfaction.Responsibilities include, but are not limited...
-
Personal Lines Client Assistant
6 days ago
Atlanta, United States Snellings Walters Insurance Agency Full timeThis candidate will act as a liaison, provide account support, answer coverage questions, and resolve any emerging problems they might face with accuracy and efficiency. Work with Client Managers committed to best in industry customer service by Identify and assess customers’ needs to achieve satisfaction.Responsibilities include, but are not limited...
-
Personal Lines Client Assistant
3 days ago
Atlanta, United States Snellings Walters Insurance Agency Full timeThis candidate will act as a liaison, provide account support, answer coverage questions, and resolve any emerging problems they might face with accuracy and efficiency. Work with Client Managers committed to best in industry customer service by Identify and assess customers’ needs to achieve satisfaction.Responsibilities include, but are not limited...
-
Insurance Agent
7 days ago
Atlanta, Georgia, United States Comparion Insurance Agency Full timePay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...
-
Commercial Insurance Account Executives MNN9527
1 month ago
Atlanta, United States Capstone Search Group Full timeJob DescriptionJob DescriptionAbout the RoleThis top 100 independent insurance agency has two senior client service hiring needs, each one a strategic role leading service deliverables and marketing initiatives as well as driving team performance. As Commercial Insurance Account Executive you are responsible for managing a $1M+ revenue portfolio in one of...
-
Atlanta, United States Capstone Search Group Full timeJob DescriptionJob DescriptionAbout the RoleAs Senior Commercial Insurance Account Manager, you will be assigned established, middle market accounts, many of which have been clients for years. A full-service broker, and one of the largest and most respected independent insurance agencies in Atlanta, they offer businesses and individuals a suite of risk...
