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Pharmacy Technician
2 months ago
Are you looking for: Weekends and evenings off? Great Benefits? Learning and growth opportunities? Competitive pay?
The Specialty Pharmacy Technician is in a unique position to have a high impact on patients through all aspects of the prescription fulfillment process. They help us to go above and beyond to ensure that customers receive the correct prescription in a timely manner, while experiencing superior customer service. Our goal is to solve patients’ complex prescription needs in order to improve their quality of life.
Responsibilities and Duties- Process prescriptions through insurance with attention to detail, ensuring all documentation is present and accurate, and that all federal and state regulations are met.
- Navigate through complex prescription insurance billing, prior authorization requirements, and therapeutic alternatives.
- Investigate patient insurance benefits and other supplemental payor information in order to maximize prescription medication funding and minimize out-of-pocket patient expenses.
- Support the approval process as needed for patients’ primary insurance, worker’s compensation or Prescription Assistance Programs to determine the best solution for each prescription.
- Review and triage clinical information gathered during calls to the prescriber, pharmacist or patient that may affect a patient’s disease state, medication regimen, or method of funding.
- Anticipate prescriber and customer needs and resolve issues quickly by finding forward thinking solutions and determining what can be done to fulfill a request.
- Deliver professional and friendly communications and act as a knowledgeable resource to prescriber offices to ensure optimal patient outcome.
- Maintain knowledge of the products, services and unique regulations affecting compounding and specialty pharmacy’s unique prescription fulfillment process.
- Seek opportunities for continuous learning and personal growth to increase credibility with prescribers and customers.
- High school diploma or GED equivalent.
- Active Pharmacy Technician License in the State of Louisiana.
- Not on the DEA Excluded Parties List.
- No pending felony charges or convictions for criminal offenses involving controlled substances.
- Handling patient information with accuracy and confidentiality.
- Excellent time management skills and ability to multi-task and prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational and planning skills.
- Ability to work well in a team environment.
- Ability to sit at a computer for up to 8 hours per day.
