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Pharmacy Technician Specialist

1 month ago

Lafayette, Louisiana, United States Professional Arts Specialty Pharmacy Full time
Job Summary

We are seeking a highly skilled Pharmacy Technician to join our team at Professional Arts Specialty Pharmacy. As a Pharmacy Technician, you will play a critical role in ensuring the accurate and timely processing of prescriptions, providing exceptional customer service, and contributing to the overall success of our pharmacy.

Key Responsibilities
  • Process prescriptions through insurance with attention to detail, ensuring all documentation is present and accurate, and that all federal and state regulations are met.
  • Navigate through complex prescription insurance billing, prior authorization requirements, and therapeutic alternatives.
  • Investigate patient insurance benefits and other supplemental payor information in order to maximize prescription medication funding and minimize out-of-pocket patient expenses.
  • Support the approval process as needed for patients' primary insurance, worker's compensation or Prescription Assistance Programs to determine the best solution for each prescription.
  • Review and triage clinical information gathered during calls to the prescriber, pharmacist or patient that may affect a patient's disease state, medication regimen, or method of funding.
  • Anticipate prescriber and customer needs and resolve issues quickly by finding forward thinking solutions and determining what can be done to fulfill a request.
  • Deliver professional and friendly communications and act as a knowledgeable resource to prescriber offices to ensure optimal patient outcome.
  • Maintain knowledge of the products, services and unique regulations affecting compounding and specialty pharmacy's unique prescription fulfillment process.
  • Seek opportunities for continuous learning and personal growth to increase credibility with prescribers and customers.
Requirements
  • High school diploma or GED equivalent.
  • Active Pharmacy Technician License in the State of Louisiana.
  • Not on the DEA Excluded Parties List.
  • No pending felony charges or convictions for criminal offenses involving controlled substances.
Preferred Skills
  • Handling patient information with accuracy and confidentiality.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational and planning skills.
  • Ability to work well in a team environment.
  • Ability to sit at a computer for up to 8 hours per day.