Medical Office

3 weeks ago


Highland, United States C.O.F.P.S., LLC Full time
Job DescriptionJob Description

 

Medical Office Front Desk Receptionist

Our medical office in Northwest Indiana is dedicated to providing the highest level of patient care possible.

We are looking for a Medical Office Front Desk Receptionist-Scribe who will be responsible for checking in, registering, and scheduling patients in a friendly and professional manner as well as document physician-patient encounters quickly and accurately.

The ideal Front Desk Receptionist-Scribe will be able to work along other receptionists & staff as part of a team to support the physician.

Duties and Responsibilities:

· Check-in patients in a polite, prompt, helpful manner and ensure efficient transfer of care to other staff members and/or the physician as appropriate.

· Answer multi-line telephone and direct calls appropriately.

· Obtain and enter patient demographics and insurance information in medical practice management software on a computer.

· Schedule and verify insurance eligibility over the phone and online.

· Collect co-pays and receive payments from patients for medical services.

• Speak and interact with patients to obtain necessary patient health information and problems to be shared with the physician.

• Document physician-patient encounters via Electronic Medical Records (EMR) system.

Qualifications:

· Prior medical work related experience NOT required.

· Honesty and a strong work ethic required.

· Exceptional Interpersonal and communications skills required.​

· Outstanding Customer Relations and Customer Service required.

· High school graduate or GED.

· Outstanding listening skills and ability to empathize with others.

· Appropriate sense of discretion in dealing with varied and difficult situations.

· Ability to convey a positive attitude in all dealings with others, whether patients, staff members or the physician.

· Exceptional personal organizational skills.

· Attention to detail.

Pay, Benefits, Work Schedule:

· Competitive hourly salary

· Paid training provided

· Part Time position with possibility for Full Time position based on performance

· No weekends



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