Medical Office
3 weeks ago
Medical Office Front Desk Receptionist
Our medical office in Northwest Indiana is dedicated to providing the highest level of patient care possible.
We are looking for a Medical Office Front Desk Receptionist-Scribe who will be responsible for checking in, registering, and scheduling patients in a friendly and professional manner as well as document physician-patient encounters quickly and accurately.
The ideal Front Desk Receptionist-Scribe will be able to work along other receptionists & staff as part of a team to support the physician.
Duties and Responsibilities:
· Check-in patients in a polite, prompt, helpful manner and ensure efficient transfer of care to other staff members and/or the physician as appropriate.
· Answer multi-line telephone and direct calls appropriately.
· Obtain and enter patient demographics and insurance information in medical practice management software on a computer.
· Schedule and verify insurance eligibility over the phone and online.
· Collect co-pays and receive payments from patients for medical services.
• Speak and interact with patients to obtain necessary patient health information and problems to be shared with the physician.
• Document physician-patient encounters via Electronic Medical Records (EMR) system.
Qualifications:
· Prior medical work related experience NOT required.
· Honesty and a strong work ethic required.
· Exceptional Interpersonal and communications skills required.
· Outstanding Customer Relations and Customer Service required.
· High school graduate or GED.
· Outstanding listening skills and ability to empathize with others.
· Appropriate sense of discretion in dealing with varied and difficult situations.
· Ability to convey a positive attitude in all dealings with others, whether patients, staff members or the physician.
· Exceptional personal organizational skills.
· Attention to detail.
Pay, Benefits, Work Schedule:
· Competitive hourly salary
· Paid training provided
· Part Time position with possibility for Full Time position based on performance
· No weekends
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