Computer Desktop Support Technician

2 weeks ago

Mandeville, United States NETWORK LOGIC Full time
Job DescriptionJob Description

Network Logic is seeking a Professional & experienced Level 2 / Desktop support technician to join our team

Network Logic has been in business since 1998 and Provides Managed I.T. Services

to their Corporate Clients located in New Orleans, Metairie, North Shore & Southern Mississippi.

Responsibilities Include but Not Limited to:

  • Provide Level 2 Desktop support services for our business clients
  • Manage Clients Azure, Office 365, Active Directory, and resolve other I.T. related problems.
  • Track customer issues and resolutions, manage clients backups, process tickets using Datto RMM

Qualifications:

  • 2 years Experience in IT Field, primarily working as Desktop Support Technician
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

This position is challenging but also very rewarding .

This position requires an individual with above average organizational and multi-tasking skills.

 Network Logic I.T. staff are asked to go on-site to provide certain type of upgrades, installations and perform other Desktop services that can't be done remotely.

 This could consist of replacing older Cisco or Ubiquity Managed switches,  replacing Older Windows Servers,  upgrading Legacy Routers with newer Models , or it could be where the Clients Network has completely lost connection and requires an on-site service call.

The applicant must possess hands-on experience working with Managed Cisco, Ubiquity, Net gear Switches , Routers and Firewalls.

The applicant should possess at least 2 years of extensive I.T support working with Windows 10, Windows 11,

Experience working with Microsoft Server , 2016, 2019, Active Directory and Group Polices a Plus .

Must have Experience working with Microsoft Azure and Office 365 security products.

 

This position is not stagnant and has much growth opportunity both on the technical and project management side as well as

salary increases..

 

If your truly interested in joining Team Network Logic to enhance your current position, challenge yourself to be "your best" and work for a dynamic , growing and stable company- Please submit your Resume with References.

Company DescriptionNetwork Logic has been in business since 1998 providing Managed I.T. Services to Medium to Large business in Louisiana, Alabama and Mississippi. Our Philosophy is simple- do it right the first time or don't do it at all. Many of our clients have been with us since 1998.
and it's because we go the extra mile to keep them up and running, 24/7. This Dedication and loyalty to our customer base is how we continue to build our clientele and grow our business.Company DescriptionNetwork Logic has been in business since 1998 providing Managed I.T. Services to Medium to Large business in Louisiana, Alabama and Mississippi. Our Philosophy is simple- do it right the first time or don't do it at all. Many of our clients have been with us since 1998.\r
and it's because we go the extra mile to keep them up and running, 24/7. This Dedication and loyalty to our customer base is how we continue to build our clientele and grow our business.

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