Service Technician

2 weeks ago

Fresno, United States FRESNO SOLAR CLEANING AND PRESSURE WASHING Full time
Job DescriptionJob Description

Job Summary: We are seeking a highly skilled and reliable Service Technician to join our team. As a Service Technician, you will be responsible for providing exceptional window washing, solar panel cleaning, and rain gutter cleaning services to our valued customers. This position requires strong customer service skills, technical expertise, and the ability to work efficiently in various outdoor environments. Experience with CRM systems and a commitment to a drug-free workplace are highly desirable qualities for this role.

Responsibilities:

  1. Perform window washing, solar panel cleaning, and rain gutter cleaning services for residential and commercial customers.
  2. Safely operate and maintain all necessary equipment and tools, including ladders, water-fed poles, pressure washers, and gutter cleaning equipment.
  3. Follow established procedures and safety guidelines to ensure the highest quality of service and customer satisfaction.
  4. Assess customer needs and provide accurate estimates for service work.
  5. Effectively communicate with customers to address questions, concerns, and provide exceptional customer service.
  6. Maintain a clean and organized work environment, ensuring equipment is properly stored and maintained.
  7. Adhere to company policies and procedures, including dress code, punctuality, and attendance.
  8. Maintain accurate records of services performed, including time logs and completed work orders.
  9. Assist in the identification and resolution of technical issues, troubleshooting equipment problems, and recommending appropriate solutions.
  10. Collaborate with team members and supervisors to optimize service delivery and exceed customer expectations.

Requirements:

  1. High school diploma or equivalent.
  2. Proven experience in window washing, solar panel cleaning, and rain gutter cleaning, preferably in a professional capacity.
  3. Strong customer service skills, with the ability to interact professionally with customers and address their needs effectively.
  4. Excellent attention to detail and a commitment to delivering high-quality work.
  5. Ability to work outdoors in various weather conditions and physical stamina to handle the demands of the job.
  6. Knowledge of safety protocols and procedures related to working at heights and operating equipment.
  7. Familiarity with CRM systems and experience in maintaining accurate customer records is a plus.
  8. Valid driver's license and clean driving record.
  9. Strong work ethic and ability to work independently with minimal supervision.
  10. Commitment to maintaining a drug-free workplace and willingness to participate in pre-employment and random drug testing.

Note: This job description provides a general overview of the responsibilities and requirements for the position of Service Technician. Other duties may be assigned as needed to meet business needs.

 

 

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