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Customer Service Representative CSR

2 months ago

Baltimore, United States Leoforce Full time $22
Job DescriptionJob Description

Position: Bilingual Healthcare Customer Service Representative – Cambodian, Mandarin, or Armenian -English working remotely

Location: Remote (California Local Candidates preferred)

Rate: Base wage starting at $22.65 plus performance bonus opportunities

As a Bilingual Healthcare Customer Service Representative – Cambodian-English working remotely in California, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • Bilingual in English and Cambodian, Mandarin, or Armenian
  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
  • High speed internet connection (>25mbps).
  • What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $22.65 plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.