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Lead Medical Assistant
1 month ago
Lead Medical Assistant
Type: direct hire
Schedule : M-F 8-5, may need to work occasional evenings and weekend hours
Primary Functions:
- Functions as the point person for outside services (e.g., Elliot lab, Quest lab, CMC lab, Crown).
- Monitors, maintains, and stocks nurse stations daily.
- Track clinical supplies, ensures items are received as ordered, stocked, and ensures packing slips are sent to Accounts Payable.
- Ensures exam room checklist compliance (infection control, stocking of supplies/expired items) is monitored and maintained monthly.
- Provides MA bucket support daily.
- Provides necessary support for unexpected absences; identifies staffing solutions in collaboration with clinical nurse leadership to ensure patient care, treatment, and services are met.
- Precepts new Medical Assistants.
- Monitors appropriate office supply par levels and orders as needed.
- Follows up on specimen/POC issues/concerns as needed.
- Assists clinical nurse leadership with investigations related to patient care as needed.
- Provides backup to Immunization Coordinator and assist with immunization preparations as needed.
- Conducts Point of Care training.
- Assist with the implementation of new or revised policies, procedures, and workflows by using positive messaging and sharing best practices.
- Function as the instrument sterilization point person with our community partner.
- Supports and promotes organizational priority projects.
- Promotes quality and safety in all tasks and communications.
Secondary Functions:
- Assists with data gathering for various special projects, grants, and other purposes.
- Assists with data clean-up or patient follow-up as needed.
- Prepares clients to see medical providers, collect and record health history data, and prepare the room based on the reason for the visit.
- Assists providers with procedures and functions as a chaperone when necessary.
- Helps patients identify and seek help for specific problems, providing education within the scope of the role under the direction of the provider.
- Assists with routine follow-ups and schedule additional laboratory tests and outside referral appointments with provider direction.
- Participates in the orientation of new personnel.
- Attends and participates in staff meetings and other meetings as directed.
- Attends mandatory safety-related and infection control in-services.
- Shows sensitivity to the cultural diversity of the population served and maintains client age-related competence.
- Performs other duties as assigned by the clinical manager.
Requirements:
- High School Diploma required.
- Completion of a Medical Assistant Program or equivalent medical training required.
- 3-5 years as a Medical Assistant required.
- Prefer experience in an ambulatory health care environment and working at an FQHC.
- American Heart Association CPR/BLS Certification required.
- Bilingual skills preferred.
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