Janitorial Account Manager- Weekend/Evening shift

4 weeks ago

San Diego, United States City Wide Facility Solutions Full time
Job DescriptionJob Description

Do you have experience in building maintenance, janitorial or similar industries? Do you have good communication skills? Are you seeking a part-time weekend, and/or evening shift position? If you answered yes, consider this great opportunity with City Wide

We are seeking a Night Manager to join our team in San Diego The Night Manager is responsible for managing contract compliance for designated building maintenance services and maintaining the relationship between City Wide and Independent Contractors. The employee must be able to review the client contract and check that work expectations have been met.

City Wide Facility Solutions, the nation's leading management company in the building maintenance industry, provides solutions to various issues clients face at their facilities. We offer competitive pay and benefits within a collaborative and energizing culture

Essential Functions

  • Develop and maintain productive working relationships with independent contractors (ICs) and in-house labor by communicating client priorities and collaborating to solve problems.
  • Review the scope of work and ensure quality assurance per account to retain existing and gain new business.
  • Communicate with Facility Solutions Managers daily for any issues that need immediate attention, including the nightly recap via email or phone message.
  • Make recommendations for IC work assignments, manage client standards and company guidelines, and discharge if not meeting service level agreement.
  • Manage inspections, customer complaints, requests, new client starts, or VIP treatment needing attention.
  • Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
  • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
  • Other duties as necessary.

Requirements

  • High school diploma required
  • Must be bilingual (English/Spanish)
  • MUST be available on weekends (Saturday/Sunday) and evenings 4 pm to 12:30 am
  • Building, facilities, janitorial or similar industry experience a plus
  • Strong planning, organization skills, and attention to detail.
  • Excellent communication and interpersonal skills.
  • Must be innovative, resourceful and strive for continuous process improvement.
  • CRM experience preferred.
  • Must have a clean driving record and a valid driver's license

Physical Demands

The physical demands represent requirements that an employee must meet to perform the essential functions of this job successfully. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

City Wide offers a competitive compensation and benefits package, and this position has tremendous growth opportunities.

- $22.00 - $25.00 hourly DOE, plus bonuses

- Company contribution of $500/mo. towards health, vision, dental, and life and supplemental insurance

- Company paid for short-term disability insurance

- Mileage reimbursement or use of company vehicles

- Company 401k contribution= 3% of base pay

- Great company culture

- Great PTO and paid holiday plan

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