Maintenance Manager

4 weeks ago

Marietta, United States The Pool Butler Full time
Job DescriptionJob Description

Position: Maintenance Manager

 

Job Summary:

 

The Maintenance Manager will direct and supervise the maintenance team and day-to-day operations in the maintenance department, ensuring consistent quality service, increasing sales and profitability and developing and maintaining a base of satisfied clients. Responsibilities extend to all territories and job locations.

 

Compensation package includes:

 

·      Negotiable, yearly salary based on experience.

·      Quarterly bonus based on profitability goals achieved.

·      Paid holidays available immediately.

·      One-week paid vacation upon hire, second week after one year of employment.

·      401k plan with matching contribution after one year.

·      Medical insurance available, ½ company paid.

·      Dental, vision, long and short-term disability and life insurance available.

·      Assigned, take home company vehicle for company use.

 

Supervisory Responsibilities:

 

·      Manage and maintain the daily, weekly schedule of a team of maintenance technicians.

·      Delegate and oversee duties of maintenance technicians.

·      Coordinates and oversees the day-to-day workflow of the maintenance department.

·      Commercial division growth and oversight.

·      Manages and oversees the hiring, training, and motivation of service team members.

·      Completes two performance evaluations for all maintenance department team members, providing recommendations for promotion and salary adjustment.

·      Conducts and oversees employment actions, including discipline and termination of employees in accordance with company policy.

 

Duties/Responsibilities:

 

·      Drive to increase sales and profitability of maintenance department while maintaining the highest level of customer service.

·      Establish and maintain excellent communication processes and procedures. Ensure that communication is the number one priority with clients, employees, departments, manufacturers, and suppliers.

·      Monitoring the daily and monthly sales achievements as compared to budgeted goals and history to meet/exceed expectations.

·      Ensure consistent customer satisfaction, resulting in repeat business, referrals, and client confidence.

·      Develop, improve, and enforce company policies and procedures.

·      Identify strengths and weaknesses of employees. Implement plans and actions to develop strengths and minimize weaknesses.

·      Assists with weekly team meetings to ensure that goals and objectives are clearly communicated. Provides guidance and leadership to enable the team to meet these goals and objectives.

·      Conduct and organize regular training for team members.

·      Integral part of growth and profitability planning with owner.

·      Ensure company vehicles are well maintained, clean, and organized.

 

Required Skills/Abilities:

 

·      Ability to think on your feet and provide solutions.

·      Excellent knowledge of current pool products and maintenance methods.

·      Top-tier organizational skills and attention to detail a must.

·      Big picture vision while working in a fast-paced growth-oriented environment.

·      Ability to analyze and understand KPI and financial data of service department.

·      Ability to utilize current technology to maximize efficiency.

·      Technology savvy-Microsoft office, CRM systems, and latest industry equipment.

·      Advanced, written, and verbal communication skills, customer service focus and sales ability.

·      Clean MVR.

·      Ability to travel away from home for training and company events.

 

Education and Experience:

 

·      High school diploma or equivalent.

·      Minimum five years industry experience.

·      Previous team management experience.

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