Dispatcher Customer Service
6 days ago
We are seeking a Dispatcher Customer Service to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve Plumbing and HVAC concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Schedule and dispatch field technicians for any repairs, and maintenance
- Send invoices and collect payments.
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to quickly learn and navigate HouseCall Pro and QuickBooks system.
At Extreme Heating and Air, we take pride in being your trusted partner for all things heating and plumbing. With a rich history of 15 years, we've built our reputation on a foundation of excellence, reliability, and unparalleled service.
Customer and Employee-Centric Approach
At the heart of our success is our commitment to treating both our customers and employees with the utmost respect and care. We foster a culture that values collaboration, growth, and a sense of belonging. Your satisfaction and well-being are our top priorities.Company DescriptionServing Our Community for Over 15 Years \r
\r
At Extreme Heating and Air, we take pride in being your trusted partner for all things heating and plumbing. With a rich history of 15 years, we've built our reputation on a foundation of excellence, reliability, and unparalleled service.\r
Customer and Employee-Centric Approach \r
\r
At the heart of our success is our commitment to treating both our customers and employees with the utmost respect and care. We foster a culture that values collaboration, growth, and a sense of belonging. Your satisfaction and well-being are our top priorities.
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