Mechanic Tool Technician

1 month ago

Elmhurst, United States Hilti North America Full time
Job DescriptionJob Description
  • Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files.
  • Perform high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems.
  • Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
  • Conduct final functional and safety testing after every repair to ensure customer safety.
  • Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring best in-class repair service to Hilti customers.
  • Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel.
  • Travel to participate in Tool Repair Workbench Summits to assist with benchmarking repairs, reducing cost of goods sold, and standardizing repairs throughout the repair network.
  • Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools.
  • Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner.
  • Follow company policies, procedures, and rules.
  • Follow and abide to the company’s culture, values, and principles.
  • Perform other duties as assigned by supervisor.
Company DescriptionIf you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 Locations, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.Company DescriptionIf you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 Locations, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

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