Lead Security Technician

2 weeks ago

Glen Burnie, United States Skyline Technologies Full time
Job DescriptionJob DescriptionOur New Teammate

Do you like facing a different challenge every day? Are you handy with exceptional teamwork and collaboration skills? Are you technically and mechanically savvy with experience or plans to gain more experience in CCTV, cabling, and Access Control systems?

We’re looking for a Level 5 Technician who can effectively assist lead technicians and work independently while staying efficient and organized. Join our hardworking team and help us deliver exceptional service and solve complex physical security problems.


You can expect to spend your time accomplishing the following:

  • 70% of time on Objective 1: Installation Projects
  • 10% of time on Objective 2: Documentation and Project Deliverables
  • 10% of time on Objective 3: Travel to Customer Sites
  • 10% of time on Objective 4: Technical and Cultural Development


Job Responsibilities - What to Expect

  • Diligently install and maintain analog and IP-based CCTV systems, network video management software, access control systems, intercoms, data cabling, and related devices and equipment.
  • Regularly install, terminate, and test Category 5e/6 and Access control cabling according to Skyline standards and in compliance with state/local codes.
  • Promptly troubleshoot faulty equipment and follow the RMA process.
  • Effectively assist with telecom closet buildouts (ladder rack, equipment racks, and wire management).
  • Expertly enroll cameras and doors in customer systems, program and troubleshoot CCTV and Access control devices, and install and configure wireless devices.
  • Graciously schedule and coordinate remote support needs and remain responsible for onsite customer-facing communications.
  • Confidently practice workplace safety, provide daily feedback to the team, and provide appropriate customer service.
  • Routinely take photos and compile client notes as needed.
  • Accurately track all travel time, on-site time, and breaks.
  • Proactively acquire certifications, clearances, and access credentials, and schedule self-paced training for multiple manufacturers.
  • Safely travel to and from job sites for installations and service calls, deliver equipment to customers/job sites, and manage vehicle DOT inspection reports.


Your Knowledge & Expertise

  • Highschool Diploma or equivalent.
  • 5+ years' experience in low-voltage electronics
  • Certifications in Genetec, Axis, Hanwha, or Galaxy Preferred
  • Experience or the ability to learn basic engineering practices and advanced system programming:
    • Genetec
    • Feenics
    • Milestone
    • ONSSI
    • Identicard
    • Galaxy Axis
    • Hanwha Wave
    • BICSI Tech
  • Comfortable working on ladders and lifts.
  • Strong Verbal and written communication skills.
  • Familiarity with Microsoft Suite tools (i.e., Outlook, Excel, Word, and Visio).
  • Ability to lift 60+ pounds.
  • Experience working with Learn Advanced Networks (LAN) Subnets/Switches/Routers.
  • Experience installing conduit (EMT/PVC)

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