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Lumberjack Feud Team Member

2 months ago

Pigeon Forge, United States Top Concepts Full time
Job DescriptionJob DescriptionSalary: $16.00/hr

Job Summary 

We are looking for highly motivated individuals who thrive in a fast paced work environment. Someone who is capable of cross-training and working with multiple departments. As a Lumberjack Feud Team Member you will be responsible for safety and customer service excellence. You will work to ensure all guests have a wonderful experience.


Responsibilities:

  • Provide an excellent customer service experience during sales transactions and inquiries 
  • Work with fellow team members to meet customer needs and daily goals
  • Create a safe and fun atmosphere
  • Direct and guide guests through their supper show experience

Box Office

  • Greet each guest and provide an amazing start to the experience
  • Sell tickets and answer questions regarding the pricing and guest services
  • Answer phone calls and make reservations
  • Be available to sell merchandise before, during and after the show
  • Take tickets and answer questions for guests entering the show
  • Assist other departments with tasks as needed


Kitchen/Concession

  • Handle and serve food while complying with food safety guidelines
  • Prep and cook meals for the show and concessions
  • Stock and keep inventory of food and beverages
  • Process guest transactions at the concession stand
  • Carry out any additional requests made by the kitchen manager


Retail

  • Interact with guests and ensure they find what they need
  • Process transactions for guests
  • Keep inventory stocked and organized


Qualifications

  • Must be available to work nights and weekends 
  • Strong team player with adaptability
  • Decisive and able to make quick decisions in a fast-paced environment
  • Ability to work flexible schedules/shifts
  • Previous tourism/entertainment experience is a plus
  • Comfortable working partially outdoors in all weather conditions

 

 

Benefits Available:

-Year Round Employment 

-Paid Time Off 

-Group Life Insurance ($10,000 of free coverage paid by the company)

-2 affordable Health Insurance options through United Healthcare 

-Dental Insurance

-Vision Insurance

-Short-Term Disability 

-Long-Term Disability

-Critical Illness

-Voluntary Life Insurance 

-Term Life Insurance 

-Accident Coverage 

-Free Accidental Death Coverage for entire family

-Cancer Policy

-Retirement Plan (401(k) and Roth) 

-Hospital Indemnity Insurance 

-Free Mammograms

-Emergent Life Flight Membership

-Identity Theft Protection

-Paid Parental Leave 

-Bereavement Leave 

-Major discounts for a ton of local attractions 

-Free entry into all Top Concepts Attractions 

-Company Scholarship Program

-Pet Insurance 

 

*Eligibility requirements apply.