Administrative and Customer Care Specialist

4 weeks ago

Irving, United States DFW Humane Society Full time
Job DescriptionJob DescriptionPosition Summary: 

Responsible for administrative tasks related to customer service and animal care.  

Essential Duties and Functions: 

People Care: •                 Cultivate positive client, volunteer and coworker relations through professional, courteous, and educational                    interactions •                 Assist clients with animal adoption process; facilitates client/animal interactions to insure a safe and pleasant                   experience •                 Provide quality customer service to clients, volunteers, and staff while actively promoting our mission, services,                   programs, and events •                 Promote donation and giving opportunities as appropriate •                 Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the DFW Humane                   Society  Administrative tasks:·       Coordinate veterinary appointments and transportation for animals needing veterinary care.  Work closely with team to make sure animals are receiving any prescribed medications.·       Data entry-recording all medical notes for animals in pet point as well as scheduling future veterinary needs.·       Create and maintain work instructions on various tasks pertaining to the position.  This includes but is not·       limited to adoption processes, medical processes, and animal intake.·       Increase communication with customers through answering email inquiries, providing adoption/foster follow up. ·       Answers voicemails and phone calls daily. ·       Work closely with the Community Engagement Coordinator to share positive adoption stories and photos·       Welcome community service workers by providing them with a comprehensive orientation on expectations while they complete their service hours. Animal Care •                 Provide adequate food and water to shelter animals daily •                 Monitor animals and immediately report health or behavior abnormalities to supervisor •                 Participate in stress and disease reduction efforts through purposeful and compassionate handling and                     placement of animals in the shelter environment •                 Assist with animal intake, evaluation, and treatment •                 Create and maintain necessary animal records, perform data entry, specifically enter vaccines that will need to                        be administered on the shelter calendar Facility Care •                 Follow established disease control protocols to daily clean, disinfect, and maintain shelter apartments, kennels,                      cages, and general areas •                 Operate laundry and dishwashing equipment •                 Restock cleaning areas with supplies and equipment •                 Maintain equipment in working condition, report equipment or supply needs to supervisor •                 Maintain work and general areas in an organized manner  Safety: •                 Ensure a safe work environment; following all safety guidelines, including PPE, and modeling safe work practice •                 Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal,       or the organization at risk  Physical Requirements and Work Environment: •                 Work is performed in a kennel/shelter setting and outdoors •                 Frequent bending, reaching, kneeling, climbing stairs, walking and, standing on feet 8­-10 hours per day while                     performing job functions ·                 Exposure to disinfectant solutions when cleaning •                 Exposure to various weather conditions when working outdoors •                 Subject to animal bites and scratches while handling animals of questionable temperament •                 Occasional lifting of up to 50 pounds with reasonable accommodations •                 Consistently exposed to animals and animal allergens under conditions with limited alterations available •                 Tetanus inoculation is recommended  Reporting Relationships and Contacts: •                 Reports to Operations Manager
•                 Mentors and monitors volunteers•                 Communicates with Veterinary clinic partners  Qualifications (Required): •                 High school diploma or equivalent •                 Customer service experience •                 Available to work weekends, holiday shifts, and overtime as needed  Knowledge, Skills, and Abilities: •                 Commitment to the mission, values, goals, and success of DFW Humane Society •                 Highly motivated, out­going, polite, and professional manner •                 Team player, able to work in a fast-­pace environment and multi-task•                 Compassion for animals, comfortable working in the shelter environment and willing to accommodate animals in                   the work place •                 Knowledge of animal breeds and behavior helpful •                 Computer skills-ability to use Microsoft office and ability to learn new database/programs. This job description reflects the assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.  DFW Humane Society is an at­-will employer. 

  • Administrative and Customer Care Specialist

    3 weeks ago

    Irving, United States DFW Humane Society Full time

    Benefits: Rewarding experience helping pets find homes Health insurance starting July Paid time off Position Summary: Responsible for administrative tasks related to customer service and animal care.  Essential Duties and Functions: People Care: •                 Cultivate positive client, volunteer and coworker relations...

  • Administrative and Customer Care Specialist

    4 weeks ago

    Irving, United States DFW Humane Society Full time

    Job DescriptionJob DescriptionBenefits:Rewarding experience helping pets find homesHealth insurance starting JulyPaid time offPosition Summary:Responsible for administrative tasks related to customer service and animal care. Essential Duties and Functions:People Care: Cultivate positive client, volunteer and coworker relations through professional,...

  • Administrative and Customer Care Specialist

    5 days ago

    Irving, Texas, United States DFW Humane Society Full time

    Benefits:Rewarding experience helping pets find homes Health insurance starting July Paid time off Position Summary: Responsible for administrative tasks related to customer service and animal care. Essential Duties and Functions: People Care: • Cultivate positive client, volunteer and coworker relations through professional, courteous, and educational ...

  • Administrative Specialist

    4 weeks ago

    Irving, United States Talent Groups Full time

    Hybrid Details: Onsite 3 days/week (Tuesday-Thursday)Duration: 3 - 6 months to startPay: $25-28/hr W2Job DescriptionOur client is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management...

  • Customer Service Specialist

    3 weeks ago

    Irving, United States Calculated Hire Full time

    Customer Service Specialist II Hybrid - Irving, TX 6-month Contract (W2), Weekly Pay (40 hours/week) Pay Rate: $32.75/hr. Desired Start Date: 6/1/2024 Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components: Job Description: Utilizes securities...

  • Customer Service Specialist

    4 weeks ago

    Irving, United States Calculated Hire Full time

    Customer Service Specialist IIHybrid - Irving, TX6-month Contract (W2), Weekly Pay (40 hours/week)Pay Rate: $32.75/hr.Desired Start Date: 6/1/2024Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Utilizes securities related...

  • Customer Service Specialist

    4 weeks ago

    Irving, United States Calculated Hire Full time

    Customer Service Specialist II Hybrid - Irving, TX 6-month Contract (W2), Weekly Pay (40 hours/week) Pay Rate: $32.75/hr. Desired Start Date: 6/1/2024 Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components: Job Description: Utilizes securities...

  • Customer Service Specialist

    3 days ago

    Irving, United States Calculated Hire Full time

    Customer Service Specialist II Hybrid - Irving, TX 6-month Contract (W2), Weekly Pay (40 hours/week) Pay Rate: $32.75/hr. Desired Start Date: 6/1/2024 Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components: Job Description: Utilizes securities...

  • Customer Service Specialist

    4 weeks ago

    Irving, United States Calculated Hire Full time

    Customer Service Specialist IIHybrid - Irving, TX6-month Contract (W2), Weekly Pay (40 hours/week)Pay Rate: $32.75/hr.Desired Start Date: 6/1/2024Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Utilizes securities related...

  • Customer Service Specialist

    3 weeks ago

    Irving, United States Calculated Hire Full time

    Customer Service Specialist IIHybrid - Irving, TX6-month Contract (W2), Weekly Pay (40 hours/week)Pay Rate: $32.75/hr.Desired Start Date: 6/1/2024Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Utilizes securities related...

  • Administrative Specialist

    1 month ago

    Irving, United States Talent Groups Full time

    Hybrid Details: Onsite 3 days/week (Tuesday-Thursday)Duration: 3 - 6 months to hireJob DescriptionOur client is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management executives and their...

  • Administrative Specialist

    1 month ago

    Irving, United States Talent Groups Full time

    Job DescriptionVizient Inc. is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management executives and their teams operate in fast-paced environments driven toward customer success. You...

  • Administrative Specialist

    5 days ago

    Irving, Texas, United States Talent Groups Full time

    Job DescriptionVizient Inc. is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management executives and their teams operate in fast-paced environments driven toward customer success. You...

  • Administrative Specialist

    4 weeks ago

    Irving, United States Talent Groups Full time

    Job DescriptionVizient Inc. is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management executives and their teams operate in fast-paced environments driven toward customer success. You...

  • Customer Specialist

    5 days ago

    Irving, United States TalentBridge Full time

    Title: Customer Service Specialist 2 - Contingent Location: Irving, TX Duration:06+ month contract, with a hybrid work schedule In office for the first 30 days then 5 days in office followed by 5 days remote Start date: ASAP Interview: Video / Onsite Utilizes securities-related regulatory precepts and practices to review, analyze, and address escalated...

  • Customer Specialist

    6 days ago

    Irving, United States TalentBridge Full time

    Title: Customer Service Specialist 2 - ContingentLocation: Irving, TX Duration:06+ month contract, with a hybrid work schedule In office for the first 30 days then 5 days in office followed by 5 days remoteStart date: ASAPInterview: Video / OnsiteUtilizes securities-related regulatory precepts and practices to review, analyze, and address escalated...

  • Customer Specialist

    5 days ago

    Irving, United States TalentBridge Full time

    Title: Customer Service Specialist 2 - ContingentLocation: Irving, TX Duration:06+ month contract, with a hybrid work schedule In office for the first 30 days then 5 days in office followed by 5 days remoteStart date: ASAPInterview: Video / OnsiteUtilizes securities-related regulatory precepts and practices to review, analyze, and address escalated...

  • Administrative Specialist

    3 weeks ago

    Irving, United States Talent Groups Full time

    Hybrid Details: Onsite 3 days/week (Tuesday-Thursday)Duration: 3 - 6 months to startPay: $25- $28/hr W2Job DescriptionOur client is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management...

  • Administrative Specialist

    3 weeks ago

    Irving, United States Talent Groups Full time

    Hybrid Details: Onsite 3 days/week (Tuesday-Thursday)Duration: 3 - 6 months to hireJob DescriptionOur client is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management executives and their...

  • Administrative Specialist

    1 month ago

    Irving, United States Talent Groups Full time

    Hybrid Details: Onsite 3 days/week (Tuesday-Thursday)Duration: 3 - 6 months to hireJob DescriptionOur client is seeking an Administrative Specialist to provide support to the Spend Management Business unit, specifically to the VP Member Diversity and Community Initiatives, along with others in the leadership organization.Spend Management executives and their...