Fleet Maintenance Specialist

RSI Logistics (recently acquired by Trinity Industries) is hiring a Fleet Maintenance Specialist for our Okemos, MI location

As a Fleet Maintenance Specialist, you will be main contact for assigned clients as it relates to their equipment maintenance needs. The primary objective is to manage the railcar repair and maintenance shopping events quickly, economically, and efficiently to minimize service time and provide value to our client. This role is also responsible to ensure compliance with all AAR/DOT/FRA and other applicable environmental, Federal, State, and Local laws and regulations.   
The Fleet Maintenance Representative will interact directly with the client, railroads, railcar shops, railcar owners, and other RSI personnel. The role operates in a professional office environment and requires mechanical aptitude and decision-making skills. 
 
What you'll do:

• Work in partnership with client to establish annual maintenance requirements (programs)
• Provide maintenance forecast and budget information
• Collaborate with client and car owners to ensure shopping instructions are accurate and complete
• Create bills of lading and/or diversion request to move the railcar(s) from client facility to home shops
• Select repair shop and mobile repair units based on price, location, type or repair, and availability
• Organize, update and maintain shop status reports and distribute as requested
• Establish relationships with clients, repair shops and car owners
• Review and approve repair shop BRC estimates ensuring the BRC estimates include all maintenance items provided on the initial shopping instruction
• Separate repairs that are the car owner’s responsibility from client responsibility.  Secure client approval prepares client billing and negotiates with shops as needed for erroneous charges to help reduce costs
• Collect all required shopping documents related to mechanical and regulatory changes in order to update  proprietary systems, RSINet  and Rail Command accordingly
• Approve final BRC estimate and provide outbound disposition for routing the car back to the client’s facility
• Expedite the established annual maintenance requirements (programs) based on client requirements to ensure deadlines are met.  Participate in client-required meetings on this topic as needed
• Maintain awareness and keep records relative to AAR, DOT, FRA, Field Manual/Office Manual of AAR Interchange Rules and Federal Register publications which are revised and updated frequently
• Assist with OTMA requests required by the Federal Railroad Administration as needed in conjunction with regulatory requirements
• Maintain Client Information Manuals

What you'll need:

• Associate Degree in Business or equivalent experience
• 2 years experience in related area
• Rail industry or transportation logistics preferred
• Proficient in technical writing, good communication skills- attention to detail is critical  
• Strong written and verbal communication skills
• Proficient with Microsoft Office - Outlook, Word and Excel 
• Strong mechanical aptitude with decision making skills  
• Efficient time management and organization skills