Clinical Director
4 weeks ago
Under the Chief Operating Officer, the Clinical Director supervises the overall operation of assigned practices. Works closely with the Operations Manager and Director of Operations to secure a healthy work environment – positive, productive, and efficient clinical operations/workflows.
Education/Experience
- Registered Nurse license (active), Oncology experience preferred
- BSN, preferred
- Certification in Oncology, preferred
Knowledge, Skills, & Abilities
- Strong organizational and written/verbal communication skills.
- Knowledge of nursing principles and practices.
- Knowledge of standards for cancer diagnosis/oncology practices/treatments.
- Skill in sharing expertise about oncology allied health personnel
- Skill in administering chemotherapy and other treatment therapies.
- Ability to multi-task and cope wit a high demand workload
- Ability to empathize with patients and families and to deal with challenging patient/visitor interactions.
- Ability to collaborate with health care team to optimize patient and employee experience.
- Must be willing and able to travel to satellite practices.
Overall responsibilities include but are not limited to:
- Develops and maintains professional relationships with internal & external staff/teams/contacts/customers.
- Makes self readily available to discuss any clinic needs, issues, and concerns.
- Supports and develops clinical staff to optimize their desire and ability to meet or exceed performance expectations. Mentors, coaches, counsels and or creates /implements developmental or performance improvement plans as appropriate.
- Monitors treatment/provider/lab schedules daily for appropriate distribution and for add-on patient visits.
- Assesses staffing needs, determines the adequate number of personnel needed to provide safe, high-quality patient care.
- Oversees daily operations of assigned clinic(s) working in conjunction with Director of Operations to facilitate the creation and maintenance of a safe, therapeutic, productive, and efficient environment for patients, visitors, providers, and staff.
- Regularly audits clinic workflows to assure processes are in place and functioning as expected to meet PCSRI standards, as well as those of all regulatory and or accrediting agencies.
- Maintains competency in and performs clinical duties as necessary, which includes but is not limited to the essential job functions of clinical roles: RN, Medical Assistant, etc.
- Evaluates the need for new or replacement equipment and supplies. Routinely inventories equipment & supplies to assure these are stocked at appropriate levels.
- Reviews patient care charges/no charges daily to ensure that all charges are accurately captured.
- Assures daily drug inventory and controlled substance inventory are properly completed and documented.
- Monitors sample, emergency, and extravasation drug inventory / use and assures logs are accurately kept.
- Reviews and makes modifications to stock drug par levels quarterly and or as needed/instructed.
- Monitors the expiration dates of medications per policy in assigned clinic(s) and rotates stock as expected.
- Reviews daily drug waste, assuring waste event reports are completed as needed. Sends waste reports and inventory reports to Pharmacy System Manager per policy.
- Coordinates drug cabinet training for employees, new hires, and all staff - ongoing updates
- Works with Pharmacy or designee to identify and resolve problems with drug dispensing system.
- Attends Leadership meetings.
- Conducts staff meetings. Uploads minutes of staff meeting to the appropriate share drive folder.
- Meets with Managers and Supervisors on a weekly basis to discuss clinic issues and needs.
- Routinely meets with Director of Operations to review clinic operations status/needs/issues. (minimum monthly, more often strongly recommended)
- Generates and reviews daily clinical reports and distributes to or follows up with appropriate personnel to resolve any issues and deviations.
- Delegates tasks and assignments to appropriate staff, follows up on delegated items to assure they are completed on time and as expected.
- Participates in interviews, hiring, onboarding, discipline, termination processes for clinic(s).
- Completes 90-day evaluations on new hires and annual staff performance evaluations by assigned due date on all clinical staff.
- Assures all assigned individual & staff competencies and continuing/annual education modules are completed on time.
- Participates in meetings, projects, and committees as needed/requested.
- Conducts his/herself in a professional manner at all times.
- Other duties as required.
Essential qualities necessary include, but are not limited to:
- Patient and pleasant personality; works well with a variety of people.
- Detail oriented.
- Team player.
- Interfaces well with staff and physicians.
- Professional demeanor.
- Pleasant and friendly tone of voice.
- Work under minimal supervision and cooperate with other team members.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.Company DescriptionOur caring and educated staff remains dedicated to providing insightful, compassionate care to all of our patients. We understand that every person is unique and we strive to ensure that our patients achieve not only the best possible outcome for their cancer treatment, but also the highest quality care and service during and after treatment. With Medical Oncology, Radiation Oncology, Diagnostic Imaging, as well as an onsite laboratory and pharmacy, we truly offer complete cancer care, under one roof.\r
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Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
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