System Administrator

Overview:   
ACS Professional Staffing is looking for an employee to work on-site with our client. This System Administrator position will provide operating system support to ensure sustainable, stable, and secure enterprise-level servers. Responsibilities include backup recovery, performance tuning, upgrades/patches, maintenance, troubleshooting, permissions, and file sharing. This full-time position is located in Spokane, WA.    

Pay Rate: $45.64 – $65.2

Benefits: 

• Paid holidays: 11 
• PTO: Starting at 10 days 
• Sick Leave: Up to 56 hours per year (prorated based on start date) 
• EAP: Employee Assistance Program 
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions – employer match up to 4%) 
• Other benefits include the following: Calm App, Access Perks 

Responsibilities:   

• With manager / technical lead oversight, use professional level skills/ knowledge to perform system administration of the following systems, including the following: 
• Configure applicable software and systems, maintain local documentation, install/update/remove software, apply change control processes and procedures, plan and prepare for future growth, trouble-shoot and resolve issues, and provide training related to the following software and systems:
  • Antivirus-antimalware
  • Central time distribution
  • Data storage services
  • Display infrastructure
  • File services
  • Laptops and portable devices
  • Linux infrastructure
  • Production and non-production workstations
  • Patch management
  • Print services
  • SMTP relay services
  • Software deployment services
  • Virtualization infrastructure
  • Windows infrastructure
  • In-house developed applications
• With Manager oversight and approval provide the following support:
  • Research, test, and draft / document standardized technical procedures for the deployment of server and workstation computer hardware and associated operating systems; organize, store, and dispose of superseded documents in accordance with Information Governance & Lifecycle Management (IGLM) standards.
  • Perform regular assessments of newly discovered vulnerabilities on a wide range of operational network devices, computer systems devices, and various software packages. Document patch and vulnerability applicability assessments and recommend vulnerability mitigation options.
  • Administer RSA public key cryptosystems /Access Control Systems (ACS) / Terminal Access Controller Access Control System (TACACS)/Radius infrastructure systems and assist with client authentication issues.
  • Research, test, and document standardized technical procedures for the deployment of server and workstation computer hardware and associated operating systems for final review and approval by manager /staff. 
  • Respond to help desk client support calls utilizing change management software to process and complete the tasks necessary for resolution of technical client issues; unusually complex issues may include involvement of the appropriate manager or team lead. 
• Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.  
• Provide advice and recommendations for process / procedural changes that may become necessary due to system changes, upgrades, etc. to appropriate manager / team lead / stakeholders.
• Provide input and recommendations to the manager, technical lead, and staff regarding computer infrastructure decisions and create tasks to fulfill management-directed goals.
• Support and assist the team lead and North American Electric Reliability Corporation – Critical Infrastructure Protection (NERC-CIP) subject matter experts (SMEs) with implementing, analyzing, and reporting on the operational compliance of all Control Center cyber assets.
• Develop, draft, and recommend improvements to the Control Center’s procedures and processes for compliance with and NERC-CIP standards and policies. 
• Develop, draft, and recommend improvements to the Control Center’s procedures and processes for Grid Modernization project, as well as other capital and expense projects.
• Assist management with the implementation and promotion of approved operational compliance process improvement efforts, specifically as relates to the administration of the above referenced systems.
• Research, develop, test, and document standardized technical procedures for the deployment of server and workstation computer hardware and associated operating systems for final review and approval by manager/staff.

Requirements:   

• A bachelor’s degree in computer science, information technology, or a directly related technical field of study is preferred.
• 8 years of experience is required with a degree. 
• 10 years of directly related computer infrastructure administration experience is required without a degree.
• Experience should be consistent with the specific requirements of computer/information technology or related field and progressively more technical in nature.  
• 3 years of experience successfully troubleshooting Windows operating systems using text-based logs, windows event logs, and various utilities.
• 3 years of experience successfully performing active directory administration and troubleshooting
• Experience setting up and administering an enterprise Public Key Infrastructure (PKI) certificate infrastructure. 
• Experience administering computer systems in a 24/7 high availability operational environment.  
• Administration and maintenance of computer systems infrastructure management tools or systems including anti-virus, patch deployment, log management, software deployment, and backup and recovery functions. 
• Active directory administration and group policy. 
• Windows operating systems packaging, installation, and troubleshooting.
• Administration of Linux Operating Systems (Cent or RedHat) in a server environment. 
• Administration of print servers, network printers, and troubleshooting of printer services.
• Administration and maintenance of network and direct attached server technologies including SCSI, iSCSI, CIFS, and SMB technologies
• Administration of virtualization technologies including VMWare and Hyper-V.
• Administration and maintenance of GPS time distribution system software application support.
• Experience with administering both network and host-based firewalls. 
• Experience troubleshooting LAN connectivity problems.
• Experience administering DNS in a multi-domain environment. 
• Experience using specific technologies such as Splunk, Remote Desktop Services, IIS, Apache, Wireshark, App-V, Tripwire, Trend Micro, Ivanti Endpoint Manager, Sysinternals Tools, Puppet Enterprises, Checkpoint Firewall, StorageCraft ShadowProtect, Veeam, HP ProLiant server hardware, KVM hardware, PowerShell, and Nagios.
• Experience setting up and administering an enterprise Public Key Infrastructure (PKI) certificate infrastructure including Hardware Token (HT), smart card, software, application support and application port auditing.
• Cyber Security Best Practices.
• Valid U.S. Driver’s License is required.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.   

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.   

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.   

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com