Customer Service Representative
4 weeks ago
Join our team as a customer service Representative/party wedding planner, you will be the primary contact for our customers. This role involves a high level of responsibility.
Responsibilities include:
Provide an exceptional customer shopping experience by greeting or guests.
Assist clients with quotes & reservations plan there events, via phone, email and in person.
Manage customer orders, changes to orders, and cancellations of orders.
Resolving customer issues.
At times assisting other team members with other job duties..
Retail Sales.
Keeping store clean and functional, restocking, and decorating the showroom for seasonal and weddings.
Qualifications:
Basic computer skills is a must.
Reliable & Punctuality a must.
Ability to move from one activity to another quickly and high energy.
Team oriented willing to work well with other team members.
Comfortable talking and interacting with guest and team members in person and on the phone.
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