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Dispatcher
2 months ago
POSITION SUMMARY:
Provide services resulting in the timely and efficient transportation of customers. This would include but not limited to: driver assignments, bus assignments, distribute all drivers’ paper work, expense monies, gather all completed paper work from drivers, and enter payroll and necessary information into computer programs. Schedule and dispatch drivers, work crews, equipment, or service vehicles for conveyance of passengers or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress. Additional skills include: charter bus experience, leadership skills, and knowledge of computer systems, ability to make timely and good business decisions, and work under pressure.
ESSENTIAL FUNCTIONS:
Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios and/or telephones.
Arrange for necessary repairs to restore service and schedules.
Relay work orders, messages, and information to and/or from work crews, supervisors, and field inspectors using telephones or two-way radios.
Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment.
Prepare daily work and run schedules.
Receive or prepare work orders
Oversee all communications within specifically assigned territories.
File and scan all paperwork daily by scheduled time.
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
Advise personnel about traffic problems such as construction areas, accidents, congestions, weather conditions, and other hazards.
Ensure timely and efficient movement of buses according to job orders and schedules.
JOB REQUIREMENTS:
Must be available to work flexible hours
Must have computer skills
Must have excellent communication skills
Must be able to multi-task and fulfill all duties assigned
Company DescriptionStar Shuttle is diversified ground transportation company. We emphasize customer service, safety and timeliness. We have a great team atmosphere, where "going the distance for you" is our motto.Company DescriptionStar Shuttle is diversified ground transportation company. We emphasize customer service, safety and timeliness. We have a great team atmosphere, where "going the distance for you" is our motto.