Resolution Specialist

2 weeks ago


Carrollton, United States Insight Global Full time
Job DescriptionJob Description

​​​​​​Preferred Qualifications:

* Must be reliable and hardworking
* Call center experience
* Must have Care and Empathy (will be taking calls from patience/customers

​​​​Day-to-Day

Insight Global is partnering with a large specialty pharmacy and looking to bring on 5 new Resolution Specialist so their team. This is a heavy call center environment. Day to day these individuals will be triaging customer calls, transferring calls as needed, making documentation as needed, calling insurance companies for patients/customers, and assisting with any customer service call. To be successful you must always be willing to go the extra mile. This facility is handling 1000 calls a day so these individuals must be comfortable in a fast paced environment.



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