Customer Services Representative

3 weeks ago

Midland, United States Highway and Heavy Parts Full time
Job DescriptionJob Description

Inbound Call Representative

An Inbound Call Representative is a member of our HHP Sales Team. They will take approximately 50 inbound calls each day, start estimates for representatives, and transfer calls accordingly between personnel.

Locations: Coleman and Saginaw MI

Job Type: Full-time

Hours: M-F 8:00 AM - 5:00 PM

Company Introduction:

Highway & Heavy Parts sells nationwide and is based in Coleman, MI. Our specialty is diesel engine parts for the on-road, off-road, marine, and industrial markets. We’re growing fast and need to bring in outstanding talent to help us meet our goals.

When joining the Highway and Heavy Parts team we strongly support growth. We have outlined our career paths for clear growth potential when hired As well as growth in your current position We understand finding a job you like and wanting to stay in that position, so we also offer options for growth in each employee's current position. Such as additional responsibilities, Matrix options, and/or training opportunities.

What we can offer you:

  • Full benefits
  • 401K with 3% contribution of your base salary
  • Training
  • Career advancement
  • Flexibility and financial growth opportunities

Job Requirements:

  • Answering inbound calls with top-level customer service.
  • Being able to quickly direct the customer to the department or person they need.
  • Achieve KPI metrics daily, weekly, and monthly
  • Ability to learn new processes and make recommendations on improvements.
  • Have a high level of accuracy and attention to detail.

Some of the skills that will really help you here are:

  • Computer skills – our customer database and all other job tools are completed electronically.
  • Speed – we handle a high volume of inbound calls and being able to adjust to this is key to success at HHP.
  • Typing – the speed of the department requires someone who can enter data quickly and accurately.
  • Adaptability – we are a process-driven company but citations will arise where you will have to adapt.
  • Flexibility – some days are different from others and small projects may pop up.
  • Sales experience experience working with customers is desired.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Company DescriptionAre you ready to join a dynamic team at Highway and Heavy Parts (HHP), America’s most trusted supplier of aftermarket parts? At HHP, we're on a mission to transform the industry through our commitment to excellence, customer satisfaction, and innovation. We're looking for employees who are passionate about making a difference, thrive in a fast-paced environment, and are dedicated to providing top-quality solutions to our customers. As part of our team, you'll have the opportunity to work with cutting-edge technology, receive continuous training and support, and contribute to a culture that values teamwork, growth, and personal development. If you're ready to be a part of a forward-thinking company with a strong focus on quality and customer success, join HHP today and help us drive the future of heavy-duty parts and services. We will fuel your career journey

HHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.Company DescriptionAre you ready to join a dynamic team at Highway and Heavy Parts (HHP), America’s most trusted supplier of aftermarket parts? At HHP, we're on a mission to transform the industry through our commitment to excellence, customer satisfaction, and innovation. We're looking for employees who are passionate about making a difference, thrive in a fast-paced environment, and are dedicated to providing top-quality solutions to our customers. As part of our team, you'll have the opportunity to work with cutting-edge technology, receive continuous training and support, and contribute to a culture that values teamwork, growth, and personal development. If you're ready to be a part of a forward-thinking company with a strong focus on quality and customer success, join HHP today and help us drive the future of heavy-duty parts and services. We will fuel your career journey\r
\r
HHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.

  • Customer Service Representative

    2 weeks ago

    Midland, United States Midland Community Healthcare Services Full time

    Job DescriptionJob DescriptionSalary: MIDLAND COMMUNITY HEALTHCARE SERVICES, INC.Midland, TexasJOB DESCRIPTIONJOB TITLE:                                       CUSTOMER SERVICE REPRESENTATIVEDEPARTMENT:                                COLEMAN / PEDIATRICSREPORTS TO:          ...

  • Customer Service Representative

    5 days ago

    Midland, United States U-Haul Full time

    Location: 2803 W Wall St, Midland, Texas 79701 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Oil/Gas Customer Service Representative

    2 weeks ago

    Midland, United States Vault Pressure Control Full time

    Job DescriptionJob DescriptionDescription:Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions Vault provider of quality pressure control equipment and services for the oil and gas industry. The Customer Support Representative is responsible for coordinating the procurement, assembly, maintenance, distribution, and...

  • Oil/Gas Customer Service Representative

    2 weeks ago

    Midland, United States Vault Pressure Control Full time

    Job Type Full-time Description Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions Vault provider of quality pressure control equipment and services for the oil and gas industry. The Customer Support Representative is responsible for coordinating the procurement, assembly, maintenance, distribution, and...

  • Customer Service Representative

    10 hours ago

    Midland, United States Signature Aviation Full time

    Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development.  Signature’s Customer...

  • Technical Service Representative

    3 weeks ago

    Midland, United States Ecolab, Inc. Full time

    Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans Assist Sales Representatives with start-ups of new applications in both existing customers and in new accou Sales Representative, Representative, Technical, Service, Technical Support, Monitoring, Retail

  • Customer Care Representative

    5 days ago

    Midland, United States Pinnacle Propane Full time

    Job Title: Customer Care Representative Department: Customer Experience FLSA Status: Non-Exempt (Full Time) Reports To: Customer Care Supervisor (CCS) Position Summary The Customer Care Representative (CCR) is expected to handle all front-office administrative activities & will be tasked with ensuring the highest levels of customer service are delivered...

  • Room Service Representative

    1 month ago

    Midland, United States Midland Memorial Hospital Full time

    The primary responsibility of the Room Service Representative is to always provide the highest quality of customer service to patients. The Room Service Representative perform a variety of duties related to preparing and serving food to patients and Room Service, Representative, Service, Retail, Healthcare, Patient

  • Technical Service Representative

    4 days ago

    Midland, United States ChampionX Corp. Full time

    ChampionX is hiring for immediate and future Technical Service Representatives located in Pecos, TX and Hobbs, NM. If you are a service professional diligent in time management, we invite you to apply. This is your opportunity to join a large growing company offering competitive pay and benefits (hourly pay). You will be primarily responsible for working...

  • Technical Service Representative

    5 days ago

    Midland, United States ChampionX Corp. Full time

    ChampionX is hiring for immediate and future Technical Service Representatives located in Midland, TX. If you are a service professional diligent in time management, we invite you to apply. This is your opportunity to join a large growing company offering competitive pay and benefits (hourly pay). You will be primarily responsible for working with Sales...

  • Customer Service Representative

    5 days ago

    Midland, United States Jessica Mishler - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Representative

    4 days ago

    Midland, United States Jessica Mishler - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Service Representative

    4 days ago

    Midland, United States Abraham Gutierrez - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Technical Service Representative

    6 days ago

    Midland, United States Dorf Ketal Chemicals Full time

    Job DescriptionJob DescriptionJOB TITLE: Technical Services RepDEPARTMENT: TechnicalREPORTS TO: Regional Technical ManagerSUMMARY: The Technical Services Representative is responsible for the maintenance and growth of sales for DK Energy Services. They will provide technical support ensuring DK Energy Services customers have solution-oriented products and...

  • Technical Service Representative

    2 weeks ago

    Midland, United States Dorf Ketal Chemicals Full time

    Job DescriptionJob DescriptionJOB TITLE: Technical Services RepDEPARTMENT: TechnicalREPORTS TO: Regional Technical ManagerSUMMARY: The Technical Services Representative is responsible for the maintenance and growth of sales for DK Energy Services. They will provide technical support ensuring DK Energy Services customers have solution-oriented products and...

  • Sales Representative

    4 days ago

    Midland, United States Cintas Full time

    Requisition Number: 173547 Job Description Cintas is seeking a Sales Representative - Facility Services to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives...

  • Field Sales Representative

    5 days ago

    Midland, United States KLX Energy Services Full time

    KLX Energy Services LLC provides a broad range of technical solutions and equipment to our customers. We provide the right people, best equipment and most convenient locations to deliver expert energy services for every phase of the wellsite. This includes drilling, completions, re-fracing, production, workover, and plug and abandonment. From technical...

  • Customer Service Rep(01238)

    2 weeks ago

    Midland, United States Domino's Pizza LLC Full time

    Company DescriptionJob DescriptionCSR Job DescriptionCustomer Service RepresentativeAre you ready to be part of the action? Immediate Openings At Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Be part of a team in a fun and energetic environment! Minimum Age 16 years old We...

  • Outside Customer Support Representative

    7 days ago

    Midland, United States Caterpillar Full time

    Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't...

  • Patient Assistance Representative

    1 month ago

    Midland, United States Midland Community Healthcare Services Full time

    Job DescriptionJob DescriptionSalary: MIDLAND COMMUNITY HEALTHCARE SERVICES, INC.Midland, TexasJOB DESCRIPTIONJOB TITLE:                                       PATIENT ASSISTANCE REPRESENTATIVEDEPARTMENT:                                PATIENT ASSISTANCE OFFICEREPORTS TO:          ...