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Position Summary
- The Data Analyst / OSINT Threat Analyst is responsible for conducting social media scans and producing monthly reports of any concerning and worrisome content. Analysts are also expected to conduct scans and produce reports for clients on an as-needed basis.
Key Performance Competencies
- Ability to learn quickly and adapt to change
- Proficient with social media and other online platforms
- Strong judgment skills displaying critical thinking, problem-solving & decision making
- Confident communicator with strong written and verbal communication skills
- Strong ability to grasp new concepts, strategies, and initiatives
- Detail-oriented and organized; ability to plan, organize, prioritize, and execute multiple tasks and projects simultaneously and meet deadlines
- In-depth knowledge and interest in current affairs; intellectual curiosity
- Strong writing and editing skills
- Collaborative and willing to contribute to a team environment.
- Self-motivated; ability to work independently
- High level of proficiency in Microsoft Word, PowerPoint, and Excel
- Willingness to examine disturbing information, including but not limited to content that is graphic, violent, sexual and/or racist in nature
- Ability to determine the reliability and/or authenticity of sources and content
Essential Duties and Responsibilities
- Keep up to date with the latest trends in social media while maintaining a high level of proficiency in current social media platforms (Instagram, TikTok, Snapchat, Facebook, etc.)
- Ability to extract accurate information from social media platforms and prove its relevancy, linking key subjects.
- Monitor social media sites to identify subjects, current events, and emerging trends
- Communicate professionally with clients providing immediate responses to client requests and producing reports with a high degree of accuracy (and without errors)
- Work on-call shifts where clients must receive responses within 30 minutes of their request.
- Ability to travel as work requires
- Perform other duties as required
- Willing to undergo a criminal record check
Education, Training, and Experience
- Post-secondary diploma/degree in a relevant field, plus 2 to 3 years of research/analytical experience, OR an equivalent combination of education and experience
- Solid knowledge and skills with related applications such as Microsoft Office Suite, content management systems, social media platforms, etc.
- Proven communications skills with a demonstrated ability to research, analyze, plan and execute effectively and with impact
- Extensive knowledge of social media platforms and their inner workings
- Ability to present and convey findings clearly, particularly in regards to the explanation of complex findings to a less technical audience
- Strong writing background and some experience with internal communications preferred
Physical Demands
- The physical demands of typical office positions are expected. The ability to sit and perform terminal/computer work for lengthy periods is expected. Accommodations will be made to enable individuals with disabilities to perform the essential functions.
Work Environment
- Office environment made up of other threat analysts, the Administrative Team, and Senior Leadership
- Business casual attire
Please include a cover letter in your application. All applications without cover letters will not be considered.
