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Account Manager
3 months ago
Full Job Description:
ASB (American Solutions for Business) is looking for a motivated person who thrives on a team and has a positive attitude. Come work for a company with a great atmosphere run like a family business. We pride ourselves on creating one of the best work environments in our industry which has allowed us to grow year after year.
Job Summary:
Support and assist external customers in customer service, order entry, project execution, quality control and receivables.
Duties/Responsibilities:
• Oversee and manage customer accounts
• Receive and address incoming calls and emails from customers
• Process orders on a daily basis by performing data entry function on purchase orders and sales orders based
on program requirements
• Match vendor invoices and warehouse packing slips to purchase orders.
Supervisory Responsibilities:
No direct supervisory duties. If necessary, may train backup personnel to provide assistance as needed.
Qualifications:
To perform this job successfully, and individual must be able to perform each essential duty listed above with adequate training, along with the skills listed below. Ability to multi task is a must.
Education and/or Experience:
Required: High School Diploma with a minimum of five years’ experience in this type of position.
Preferred: Degree in business administration or related field with a minimum of three years’ experience or equivalent combination of education and experience.
Written/Verbal Communication Proficiency
Must be able to multi-task in fast paced environment
Detail Oriented
Time Management
Organization Skills
Interpersonal Skills
Proficient in Microsoft Office
Technology and Competency Abilities
Language Skills:
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Computer Skills:
Extremely proficient with Microsoft Office Suite programs or similar software with the ability to learn new or updated software and web applications.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Other Skills and Abilities
Must be able to deliver consistent results, be highly dependable and able to work with little or no guidance.
Requirements:
Self-starter and ambitious
Must have a dedicated work ethic
Personable, friendly demeanor with a customer service approach to internal customers’
Ability to read and understand basic instructions.
Ability to communicate effectively.
Ability to work on a team.
Hours:
Monday through Friday 8:00am to 5:00pm
Must have access to phone for Facetime/Zoom interview
