Technical Support Technician

3 weeks ago


Johnstown, United States Collabera Full time
Job DescriptionJob DescriptionJob Title: Technical Support Tech I Duration: 6+ monthsLocation: New Albany, OHPay Range: $18/hr - $23/hrRoles and Responsibilities:
  • For this position, you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices, and command-line diagnostics.
You must possess:
  • Technical aptitude and the ability to communicate advanced technical information with a variety of individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem-solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision.
  • This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously.
  • Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.
Years of Experience:• 1-3 years experience would be ideal• Very process-oriented roleDegree or Certification:• HS Degree is fine, any additional education is a plusCompany DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

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