Territory Sales Manager

2 weeks ago

New York, United States The Northeast Group LLC Full time
Job DescriptionJob Description
TERRITORY MANAGER – JOB DESCRIPTION

Key Competencies

  • 3-5 Years experience selling directly to retailers, preferably in the housewares or gift channel.
  • Self-starter who is highly motivated, hard-working, a team player, and able to work in a fast-paced environment that is continually changing.
  • Outgoing and energetic personality, as well as a positive attitude and ability to maintain this positive attitude. Friendly disposition and easy to talk to - are a must.
  • Strong attention to detail, accuracy, and organizational skills.
  • Ability to manage multiple tasks and have adaptability/flexibility.
  • Strong communication skills – verbal and written.
  • Ability to act professionally and have good ‘common sense’.
  • Active listening skills – “service-minded personality and patience”.
  • Ability to turn negative situations into positive ones.
  • Must possess strong time management skills, ability to work autonomously, and take initiatives.
  • Analyzing information, data collection, and problem-analysis and problem-solving.
  • Key competencies with computer systems (Microsoft office) & iPad applications.

Responsibilities & Duties  

  • Represent and sell all manufacturers of The Northeast Group according to established policies and procedures.
  • Communicate with customers on a daily basis to ensure they have all the information needed to make buying decisions.
  • Communicate with all manufacturer sales managers consistently to update them on territory sales and overall details on customers.
  • Identify and assess customers or vendors needs to achieve satisfaction. Direct requests and unresolved issues to the sales team or management.
  • Consistently search for new customers in a variety of classes of trade.
  • Partner with other sales team members to meet and exceed customers’ and manufacturers’ expectations.
  • Maintain a current base of product knowledge while servicing customers.  Continually look to improve product knowledge through training and self-study.
  • Participate in weekly company conference calls to update sales team on information gained during the week.
  • Provide sales information through reports and feedback for the territory when asked by management.
  • Maintain company samples in working order in order to present to customers when needed.
  • Maintain all contact information for customers through the company CRM/Ordering system.
  • Keep records of customer interactions and transactions - which will include inquiries, comments, issues, and actions taken.  
  • Provide and maintain the highest level of Quality, Morals and Ethics while conducting Business.

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