Service Coordinator

3 weeks ago

Gresham, United States A&E Plumbing, Heating & Air Full time
Job DescriptionJob DescriptionBenefits:
  • Monthly Spiff opportunities
  • Retirement plan with 3% Company match
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development


About Us:
A&E Plumbing, Heating and Air is a leader in the HVAC sector, dedicated to providing exceptional service to our customers. We are looking for a highly organized and customer-oriented Service Coordinator to join our team and help us maintain the efficiency and quality of our service operations.


Primary Job Function:
As a Service Coordinator, your role is to ensure smooth scheduling and dispatch of our Service Technicians. You will be responsible for maintaining the daily schedules, coordinating service calls, and keeping the customer database updated with current information. This position requires effective communication with customers, Service Technicians, and the Service Manager, ensuring clarity in scheduling and lead times.


Key Responsibilities:


  • Schedule and dispatch Service Technicians as service calls are completed.
  • Coordinate and schedule return trips with customers when parts arrive.
  • Maintain the on-call schedule for Service Technicians.
  • Communicate with customers regarding company schedules and lead times.
  • Manage the dispatch board and forecast workload for 2-3 days ahead.
  • Monitor and respond to customer calls, including overnight messages.
  • Coordinate with Service Technicians for parts and maintenance agreements.
  • Maintain customer database with up-to-date information.
  • Conduct customer surveys and "happy calls."
  • Support the Service Manager with marketing tasks as needed.

Required Qualifications:


  • Advanced customer service skills.
  • Ability to multi-task and stay organized.
  • Strong communication and interpersonal skills.
  • Basic geographical knowledge or map-reading skills.
  • Computer skills, with proficiency in common software applications.
  • Three years of related experience in customer service, dispatching, or project management.

Desired Qualifications:


  • Knowledge of the HVAC industry is a plus.
  • Working knowledge of iOS, Android, and Windows OS.
  • 3+ years of experience as an HVAC Dispatcher or 5+ years of general dispatching experience.

Success Factors / Job Competencies:


  • Ability to deliver exceptional customer service.
  • Strong organizational skills and the ability to manage multiple schedules.
  • Commitment to company values.
  • Excellent interpersonal communication skills.

Why Join Us?


  • Competitive compensation and benefits.
  • Opportunities for career growth and professional development.
  • A collaborative and supportive work environment.

How to Apply:
Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. We look forward to hearing from you

A&E Plumbing, Heating and Air is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.

  • Service Coordinator

    2 weeks ago

    Gresham, United States A&E Plumbing, Heating & Air Full time

    Benefits: Monthly Spiff opportunities Retirement plan with 3% Company match Dental insurance Health insurance Paid time off Training & development About Us: A&E Plumbing, Heating and Air is a leader in the HVAC sector, dedicated to providing exceptional service to our customers. We are looking for a highly organized and customer-oriented Service Coordinator...

  • Service Coordinator

    2 weeks ago

    Gresham, United States A&E Plumbing, Heating & Air Full time

    Benefits: Monthly Spiff opportunities Retirement plan with 3% Company match Dental insurance Health insurance Paid time off Training & development About Us: A&E Plumbing, Heating and Air is a leader in the HVAC sector, dedicated to providing exceptional service to our customers. We are looking for a highly organized and customer-oriented Service Coordinator...

  • Service Coordinator

    3 weeks ago

    Gresham, United States A&E Plumbing, Heating & Air Full time

    Job DescriptionJob DescriptionBenefits:Monthly Spiff opportunitiesRetirement plan with 3% Company matchDental insuranceHealth insurancePaid time offTraining & developmentAbout Us:A&E Plumbing, Heating and Air is a leader in the HVAC sector, dedicated to providing exceptional service to our customers. We are looking for a highly organized and...

  • Lead Tax And Financial Services Coordinator Ii

    3 weeks ago

    Gresham, United States Mac's List Full time

    Description Job Location: Impuestos CASH - Gresham, OR Position Type: Full Time Education Level: 4 Year Degree Salary Range: $55,702.00 Salary/year Travel Percentage: Negligible Job Shift: Day Job Category: Nonprofit - Social Services Description Position Title: Lead Tax and Financial Services Coordinator II Dept/Program: MFS CASH Oregon Location:...

  • Project Coordinator

    2 days ago

    Gresham, United States Christenson Electric Full time

    Job DescriptionJob DescriptionChristenson Electric is looking for a Project Coordinator with a high degree of experience in a support role. The Project Coordinator is responsible for collaborating with Project Management to ensure accurate and timely customer billing. This role requires meticulous attention to detail, superior organizational skills, and...

  • Patient Care Coordinator

    2 weeks ago

    Gresham, United States Beacon Oral Surgeons Full time

    Now Hiring a Full-Time Patient Care Coordinator! Full-Time Benefits ● Medical Insurance ● Dental HRA ● Vacation Pay ● 7 Paid Holidays ● 401k/Profit Sharing/Pension Plan ● Monthly Bonus System ● Coffee Fridays! ● Close-knit team ● Long-term staff ● Great Doctors ● Group Activities (Hood to Coast team, fun staff events, etc.) Beacon...

  • Patient Care Coordinator

    1 week ago

    Gresham, Oregon, United States Beacon Oral Surgeons Full time

    Now Hiring a Full-Time Patient Care CoordinatorFull-Time Benefits Medical Insurance Dental HRA Vacation Pay 7 Paid Holidays 401k/Profit Sharing/Pension Plan Monthly Bonus System Coffee Fridays Close-knit team Long-term staff Great Doctors Group Activities (Hood to Coast team, fun staff events, etc.)Beacon Oral & Maxillofacial Surgeons is hiring a full-time...

  • PT Events Coordinator

    7 days ago

    Gresham, United States Michaels Full time

    Store - PORT-GRESHAM, ORPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout...

  • Student Support Services Program Director

    7 days ago

    Gresham, United States Gresham-Barlow School District Full time

    Job Summary: The “Program Director” will work with the Director of Student Support Services and other Program Directors to implement and support Special Education programs and 504 Plan compliance in theGresham-BarlowSchool District. Essential Job Functions: Oversee all program development and operations for the assigned programs under the guidance of...

  • Career Coordinator

    7 days ago

    Gresham, United States Gresham-Barlow School District Full time

    Application Deadline: In-District Bargaining Unit Members May 1, 2024. If the position is not filled with a bargaining unit member, outside applicants will be considered thereafter until filled.  Projected Start Date: Approximately August 26, 2024. Exact date to be determined by the district.  This position is for the 2024/2025 School Year 8...

  • Retail Service Advisor

    7 days ago

    Gresham, United States The ODP Corporation Full time

    Overview At Office Depot Inc., the Services Advisor is a part-time role, providing “total solutions” to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...

  • Coaching and Training Specialist

    2 weeks ago

    Gresham, United States State of Oregon Full time

    Initial Posting Date: 05/06/2024 Application Deadline: 05/20/2024 Agency: Department of Human Services Salary Range: $4,998 - $7,647 Position Type: Employee Position Title: Coaching and Training Specialist (Social Services Specialist 2) Job Description: We are proud to be an Equal Opportunity Employer. We are actively working to build an...

  • Community Health Worker

    4 days ago

    Gresham, United States WorkSource Oregon Full time

    Qualified candidates please send resume to: Nelson Gomes at nelson.m.gomes@employ.oregon.gov Job Summary: The Community Health Worker-Supportive Housing Services Family System will be responsible for community outreach, navigation, and supportive housing services to the clients of East County Housing, this includes families with at least one minor. The CHW...

  • Community Health Worker

    6 days ago

    Gresham, United States WorkSource Oregon Full time

    Qualified candidates please send resume to: Nelson Gomes at nelson.m.gomes@employ.oregon.govJob Summary: The Community Health Worker-Supportive Housing Services Family System will be responsible for community outreach, navigation, and supportive housing services to the clients of East County Housing, this includes families with at least one minor.The CHW...

  • Community Health Worker

    7 days ago

    Gresham, United States WorkSource Oregon Full time

    Qualified candidates please send resume to: Nelson Gomes at nelson.m.gomes@employ.oregon.govJob Summary: The Community Health Worker-Supportive Housing Services Family System will be responsible for community outreach, navigation, and supportive housing services to the clients of East County Housing, this includes families with at least one minor.The CHW...

  • Geriatric Nurse Practitioner or Geriatric Physician Assistant

    1 week ago

    Gresham, United States Provider Solutions & Development Full time

    As Nurse Practitioner or Physician Assistant with Providence ElderPlace, youll work with an established interdisciplinary team providing older adults with a single, coordinated program of comprehensive care and social services. Seeking a full-time NP or PA with a minimum of 1-year experience working with a geriatric population is required. In this role, you...

  • Geriatric Nurse Practitioner or Geriatric Physician Assistant

    2 weeks ago

    Gresham, United States Provider Solutions & Development Full time

    As Nurse Practitioner or Physician Assistant with Providence ElderPlace, youll work with an established interdisciplinary team providing older adults with a single, coordinated program of comprehensive care and social services. Seeking a full-time NP or PA with a minimum of 1-year experience working with a geriatric population is required. In this role, you...

  • Clinical Director

    1 month ago

    Gresham, Oregon, United States Telecare Corporation Full time

    Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC,...

  • Kitchen Manager

    1 month ago

    Gresham, United States Nannas Place LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Kitchen Manager to join our team! You will directly supervise and coordinate activities of workers engaged in preparing and serving food.Responsibilities:Oversee the daily operation of food service staffMonitor quality of products and services producedAdjust daily schedule for shift personnel to ensure...

  • QMHP - Case Manager / Master's Degree - Mental Health 204

    1 week ago

    Gresham, United States Telecare Corporation Full time

    Sign On Bonus: $1,000 Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+,...