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Patient Account Coordinator/Biller

4 months ago

Minneapolis, United States Institute For Orthopedics & Chiropractic, PLLC Full time
Job DescriptionJob DescriptionEnsures the timely collection of payments from patients and insurers through accurate billing, collections and appeals processes.

Duties/ Responsibilities

  • Proactively prepares patient appointments with updated insurance, PA’s, referrals, credits, balance due and any other information that is necessary for front desk, CA’s and doctors to know for each appointment. 
  • Reviews patient charges for accuracy and completeness (e.g., ICD10 and CPT coding, modifiers, pre-authorizations and referrals) and triages issues before submitting for payment.
  • Submits accurate and timely insurance claims.
  • Proactively monitors, identifies and resolves any insurance claims to fix in a timely fashion.
  • Seeks out and collaborates with Business Office Manager and IOC staff to implement workflow, procedure and policy improvements to enhance the patient experience and smooth operations.
  • Communicates effectively and professionally with patients, providers, insurers, adjusters, attorneys and others on billing-related issues.
  • Complies with relevant patient privacy and billing regulations, including HIPAA, Medicare, and state and federal guidelines.
  • May provide back-up support to Front Desk team, as needed.
Skills: 

  • Strong customer service skills with a friendly smile and positive attitude 
  • Experience working in a medical office setting. 
  • Proficiency in using computers. 
  • Attention to detail. 
  • Knowledge of medical insurance 
Benefits: 

  • Full time 
  • PTO 
  • Holidays 
  • Free chiropractic/physical therapy 
  • Competitive salary 
  • Medical/Dental insurance 
  • Uniforms 
  • Simple IRA 
Schedule: Mon-Fri 8:30am-5pm.  Monthly staff meetings @ 7am 

Education: High school or equivalent 

Experience: 

  • Customer Service (Required) 
  • Insurance knowledge (Preferred) 
  • Medical Office experience (Required) 
Work Location: In Person 

Edina, MN * Some travel to St Paul location on occasion may be needed.