Restaurant Manager

3 weeks ago

Lake Forest, United States Aroma Flavors Full time $65,000 - $68,000
Job DescriptionJob Description

We are seeking a Restaurant Manager to join our team You will be responsible for providing customers with a memorable dining experience.

Job description

Restaurant Overview:

Urban Grill and Wine Bar is a renowned upscale dining establishment known for its culinary excellence, and exceptional service. We are looking for a Manager to oversee all staff, budgets and operations of the local business unit. Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.

Requirements

  • Three to five years supervisory/management experience in the restaurant, hospitality, or retail industry preferred
  • Demonstrated success in financial management and people development
  • Knowledge of OSHA and EEOC regulations, restaurant/food safety procedures, federal and state employment laws, on-boarding and employee exit requirements
  • Must have computer and Point of Sale (POS) skills with a proficiency in Word, Excel, and the ability to navigate through the Internet and various software platforms used by the company
  • Ability to successfully perform all job duties of all service positions in the restaurant
  • Ability to work a minimum of 55 hours a week if business demand requires it
  • Food Safety Manager certification required

Responsibilities

  • Oversee all aspects of daily restaurant operations, including staffing, scheduling, inventory management, and financial performance
  • Lead by example, providing guidance and support to staff members to ensure they deliver outstanding service
  • Monitor the dining room and bar areas to ensure a smooth and efficient flow of service, addressing any issues or concerns in a timely and professional manner
  • Train and develop staff members to enhance their skills and foster a culture of excellence and teamwork
  • Manage inventory levels and control costs to maximize profitability while minimizing waste and shrinkage
  • Build and maintain strong relationships with guests, soliciting feedback and addressing any concerns to ensure a positive dining experience
  • Ensure compliance with all health, safety, and sanitation guidelines to maintain a clean and safe environment for guests and staff members
  • Assist with special events, promotions, and marketing initiatives to drive revenue and increase brand awareness
  • The company may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.
  • 100% Fiscally responsible for the overall performance of Operations in the Restaurant assigned.
  • The Manager is responsible for increasing sales and profits through financial management and leadership practice.
  • Ensures professional restaurant and consistent team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards.
  • Creates and maintains schedule for all staff according to business demand.
  • Responds immediately to all customer issues to ensure guest satisfaction has been achieved.
  • Checks with service staff daily to monitor employee and guest satisfaction, interaction, and engagement for their area.
  • Responsible for following the approved termination process as outlined in the Employee Handbook.
  • Ensures that proper I-9 identification and required information is in compliance during on-boarding.
  • Completes all required financial reports accurately.
  • Completes all timecard edits and completes DAILY logs of operational summaries. Scans all proper forms, including timecard edit forms to Business Owners upon completion DAILY
  • Responds to weekly and period P& L statement and take corrective action as necessary

Skills

  • Proven experience as a Manager or similar executive role
  • Experience in planning and budgeting
  • Knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Strong analytical ability
  • Excellent communication skills
  • Outstanding organizational and leadership skills
  • Problem-solving aptitude
  • Associate’s Degree or higher 4+ years of industry customer service experience

 

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