We have other current jobs related to this field that you can find below
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Patient Service Representative Float
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Greenwood, United States Carolina Health Centers, Inc. Full timeJob DescriptionJob DescriptionDescription:This is a full time position that floats to the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of...
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greenwood, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Greenwood, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Bilingual Float Patient Service Representative
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Greenwood, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Greenwood, United States Carolina Health Centers, Inc. Full time $16Description:Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service...
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Greenwood, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Bilingual Float Patient Service Representative
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Greenwood, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Greenwood, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Greenwood, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Bilingual Float Patient Service Representative
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Greenwood, United States Carolina Health Centers, Inc. Full timeJob DescriptionJob DescriptionDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a...
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Greenwood, SC, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Bilingual Float Patient Service Representative
3 months ago
Greenwood, SC, United States Carolina Health Centers, Inc. Full timeDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the...
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Greenwood, United States Franciscan Health Full timeStones Crossing Medical Campus1703 W Stones Crossing Rd Greenwood, Indiana 46143WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and...
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Greenwood, United States Franciscan Health Full timeStones Crossing Medical Campus1703 W Stones Crossing Rd Greenwood, Indiana 46143WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and...
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Patient Service Representative
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Greenwood, United States Franciscan Health Full timeStones Crossing Medical Campus1703 W Stones Crossing Rd Greenwood, Indiana 46143PSRWHO WE ARE Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate...
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Patient Service Representative
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Greenwood, United States Franciscan Health Full timeStones Crossing Medical Campus 1703 W Stones Crossing Rd Greenwood, Indiana 46143 PSR WHO WE ARE Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate...
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Patient Service Coordinator
3 months ago
Greenwood, United States Carolina Health Centers, Inc. Full timeJob DescriptionJob DescriptionDescription:GENERAL DESCRIPTION:The Patient Service Coordinator represents Carolina Health Centers and the assigned practice site in a professional manner and is responsible for assisting their manager with leading, coaching, and coordination of the front office staff in daily office processes and patient care. He or she should...
Patient Service Representative Float
2 months ago
This is a full time position that floats to the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.
Description
The Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication.
Additional Details:
Qualifications
- High school diploma or equivalent
Work Experience and Skills
- Bilingual in Spanish highly preferred
- Knowledgeable of medical terminology preferred
- Excellent verbal and written communication skills
- Current computer skills
- Ability to establish and promote positive interpersonal relationships
- Excellent organization skills
- Cultural awareness and appreciation for differences
- Ability to demonstrate excellent customer service and strong cultural competency
- Ability to adhere to strict confidentiality guidelines
- Good interpersonal, organizational, and computer skills required
- Teamwork oriented
- Able to take and follow through with delegated tasks sand accountability
- Resourcefulness in problem solving
- Beginner to intermediate proficiency in Microsoft applications: Excel, Outlook, PowerPoint, Word
Duties and ResponsibilitiesCustomer Service:
- Answers the telephone with the standard greeting and a smile in a timely manner
- Treat Every Patient with Care and Courtesy
- Maintain a well-kept lobby and work space
- Understand, abide by, and be able to explain HIPAA to patients as needed
- Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient’s needs and expectations
- Ensure patients understand the services we provide and the benefits of choosing us as their medical home
Check In:
- Acknowledge Patients in the PM system Upon Arrival
- Arrive Patients in EHR and enter location (Waiting Room)
- Verify Demographics (mailing address, telephone number, responsible party)
- Input Insurance or Sliding Fee information
- Collect Co-Pays & Post & Balance Payments
- Update Patient paperwork annually (HIPAA, Registration, RX consent)
- Run Medicaid to verify eligibility daily
Check-Out:
- Print Patient Clinical Summary
- Schedule any Follow-up Visits
- Check patients out in the PM system and EHR upon departure
Other Procedures:
- Count Cash Box and log in the amount in the box at the beginning and end of each shift
- Run an Acknowledged Patient Report, match encounters against the report & document any missing encounters
- Conduct Appointment Phone Call Reminders
- Build New Patient Accounts
- Scan & appropriately file Patient Documents
- Navigate through EMR System to print records, identify meds, referrals, lab results, etc.
- Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.)
- Identify and manage tasks in the EMR platform
- Distribute & Sort Mail & Courier Items
- Distribute medications delivered through the courier to patients & collect payment on those medications
- Sign out prescriptions for controlled substances to patients
- Responds to tasks from the patient portal as required in a timely manner
- Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories)
- Operate Copier for Office Copies, Fax, and Scanning
- Capable of operating the Credit Card Equipment
- Operate the Postage Machine
All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honestly, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.
