Local Operations Manager/Dispatcher

1 month ago

Lorton, United States Quality Services Moving Full time
Job DescriptionJob Description

Quality Services Moving is a veteran-owned relocation company headquartered in Lorton, VA seeking a Local Operations Manager/Dispatcher for moving operations. Our success is attributable to our team’s strong work ethic, high standards, and integrity in a high volume, fast-paced, and time-sensitive environment. Our people not only enjoy challenges but also thrive on overcoming obstacles We are seeking an experienced and like-minded Local Operations Manager/Dispatcher with similar attributes to facilitate continued expansion.

 

As our Local Operations Manager/Dispatcher, you will plan operational activities to fully utilize fleet capacity for optimum efficiency and profitability. Additional responsibilities for this position include, but are not limited to, the following:

 

·       Scheduling and dispatching personnel to perform assigned work, ensuring all necessary labor, materials, and equipment arrive at each job site in a timely manner

·       Dispatching and tracking around 30 vehicles and 50-100 employees per day while coordinating other fleet and operational activities

·       Upholding and enforcing company standards and policies such as attendance and uniforms

·       Tracking and maintaining accountability of crews, vehicles, equipment and materials

·       Performing daily vehicle inspections to include pack vans, pickup trucks, box trucks, straight trucks, and tractor-trailer units to ensure fleet readiness

·       Maintaining communications with crews regarding job status, customer satisfaction, payment for services rendered, and required paperwork

·       Motivating crews to ensure high quality work is executed in a safe and timely manner

·       Identifying and encouraging personnel to undergo professional development for advancement opportunities

·       Scheduling deliveries, facilitating date changes, reallocating resources for timely shipment servicing, and collecting payments in the interest of maintaining a high level of customer satisfaction

 

This position requires strong leadership, motivation, and discipline, as well as a positive, service-oriented attitude, exceptional problem-solving skills, and an ability to physically assist both movers and packers with their daily responsibilities as may be necessary in a demanding work environment.

 

Requirements:

·       MUST HAVE A VALID DRIVER’S LICENSE

·       Demonstrated 2+ years of prior dispatching, fleet management, transportation, or similar experience (preferably in the household goods and/or relocation industry)

·       Knowledge of transportation regulations and vehicle capabilities

·       Solid leadership and motivational abilities, along with strong organizational and communication skills (both verbal and written)

·       Technically savvy with a variety of computer and smart phone applications

·       A “lead by example” mindset with an always positive outlook

 

Since 1994, our team’s can-do attitude and “no fail” approach has resulted in numerous quality awards and continuous growth.  Quality Services Moving offers a dynamic work environment, competitive compensation package with benefits, professional development, and excellent advancement opportunities for motivated individuals.  For consideration, e-mail your resume TODAY

 

E.O.E.

Company DescriptionQuality Services Moving is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based , growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAYCompany DescriptionQuality Services Moving is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based , growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY

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