Billing Coordinator

3 weeks ago


Atlanta, United States Mountainstar Capital Partners Inc Full time
Job DescriptionJob Description

JOB TITLE: Billing Coordinator

DEPARTMENT: Billing & Insurance

SUMMARY: Serve as the main point of contact for patients in resolving issues and concerns with billing and payments.


DUTIES AND RESPONSIBILITIES:

  • Handle and resolve escalated billing issues from patients.
  • Oversee the preparation of patient statements and bills.
  • Identify billing and account discrepancies; resolve inconsistencies.
  • Collect past due balances from patients.
  • Review and maintain patient accounts receivable for 30, 60 and 90 days past due balances.
  • Communicate organizational and departmental changes effectively to promote, engage, and motivate team.
  • Engage in patient interactions ensuring adherence to GSO policies and procedures.
  • Provides daily, weekly and monthly patient account reports as required or instructed.
  • Interview patients or their representatives to identify problems relating to billing and payments.
  • Provide feedback to Patient Accounts Manager on process improvement.
  • Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

  • This position has no supervisory responsibilities

QUALIFICATIONS:

  • High School Diploma and 2-3 years prior Supervisory experience or training in similar position.
  • Associate's Degree (AA) or equivalent from a two-year college or technical school preferred, and 1-2 years Supervisory and billing experience and/or training, or equivalent combination of education and experience in a related field preferred.
  • Computer skills preferred: Dolphin Management, Microsoft Dynamics CRM, Microsoft Outlook & Excel.

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